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Superior Casino Review

With its classic look and feel, Superior Casino claims to be “the best site to play games at an internet casino.” This bitcoin casino offers a wide range of casino games including 3D slots and “interactive slots.” Started in 2006, Superior Online is a long-running gambling site that provides options to play games online or through a downloadable client.

With its classic look and feel, Superior Casino claims to be “the best site to play games at an internet casino.” This bitcoin casino offers a wide range of casino games including 3D slots and “interactive slots.” Started in 2006, Superior Online is a long-running gambling site that provides options to play games online or through a downloadable client. Superior Casino started when a group of customer care employees of one of the most successful online casinos at that time decided to put up a gambling site of their own. With their experience and enthusiasm, they launched their gambling site…

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Superior Casino started when a group of customer care employees of one of the most successful online casinos at that time decided to put up a gambling site of their own. With their experience and enthusiasm, they launched their gambling site with a Rival Gaming software license.

The team behind Superior Casino claims to have enjoyed immediate success upon launching. This success carried for several years until the present. Now, the casino is already on its second decade and is still being maintained by the same team responsible for its establishment.

Superior Casino remains a competitive player in the gambling industry as it offers an extensive range of games. It also provides a variety of bonuses and promotions. It also supports different modes of payment including bitcoin. It has everything you would be looking for in a decent online casino, including 24/7 customer support.

Giving players two options for playing, Superior Casino can be played through its free downloadable client for Windows computers (a .exe installer file) or through its web-based or browser-based version, wherein you just have to sign up for an account online and log into your account online. This review focuses on the web-based version of Superior Casino, not the client-based option for playing. Hence, not all of the games may be covered.

Account Registration

Getting a Superior Casino account is a slightly complicated process. It has a minor step you have to go through that is not common in most other online casinos. As you click on the Register link (near the upper right corner of the site), a modal window opens asking you if you want to “Play for Real” or “Play for Fun.”

If you click “Play for Fun” you can have instant access to most of the games of Superior Casino but you still have to sign up for an account.  The “Play for Fun” button leads you to a login modal window. On the other hand, clicking on the “Play for Real” button also leads to a login window but allows you to play with real money betting. If you don’t have a Superior Casino account yet, you have to click on the register button right below the login section.

There are three forms you have to fill out for the registration process. The first  asks for your email address, username, and password. The site provides a password suggestion but we recommend entering your own password so it will be easier for you to remember. The second form asks for your title, first name, last name, birth date, birth month, and home phone number. The third and last form requires your address, ZIP code, country, and currency details.

Once you click the Register button (the final step in the registration process), you will be directed to the login window. You can immediately proceed to logging into your account. No email verification is needed but you will still get an email from Superior Casino regarding your registration.

Superior Casino User Interface

The Superior Casino user interface looks dated. It has the feel of an old gaming website. It could use some updating or aesthetic improvements. Nevertheless, it is quite responsive. We did not encounter lags or responsiveness issues with it.

At first we thought that the casino does not have a Profile page as there was only a Cashier button (for deposits and withdrawals) available on the user interface. We had to dig deeper into the Cashier page to find the My Details section on the lower right portion of the Cashier page.

The My Details section allows you to change your personal details except for your first name and last name. This section also presents the option to change your password.

Superior Casino has an option for self-exclusion in support of responsible gambling. We did not find this option initially. It was only in the later part of doing this review that we discovered it. The link to the Self-exclusion page is presented under the Help tab  of the Cashier modal window. Self-exclusion allows you to “freeze” your account for a day, a week, a month, six months, or a year, thereby making it inaccessible for the chosen period.

Superior Casino Games

This gambling site offers hundreds of games. They are not out of the ordinary but they should be enjoyable enough for

  • Slots dominate the games on Superior Casino. We found 228 of them in our manual count. There are three-reel slots, video slots, progressive slots, and 3D slots. The casino also features “iSlots.”
  • Superior Casino also has 12 table games including blackjack, craps, roulette, baccarat, and different variants of poker.
  • There are 8 video poker games on the casino, namely Mini Tens or Better Poker, Aces & Faces, Deuces Wild, Joker Poker, Double Joker, Deuces and Joker, Tens or Better, and Jacks or Better.
  • The casino has a live games option under the Table Games category but it appears to be broken. We were just redirected to the games page when we tried launching it.
  • The casino also features 16 specialty games including keno, sudoku, bingo, virtual racebook, scratchcards, and a number of casual games.

Take note that the games wouldn’t instantly launch as you click on their respective game buttons. After clicking on the game you want, you will be directed to window where you will be provided a Launch button (on the left side). This setup is a little annoying.

Game loading time on Superior Casino is not as fast as in other casinos. However, the relatively long waiting time comes with the benefit of better graphics. The games look sharp and vibrant, in contrast to how the Superior Casino website looks. There is no full screen option for the games, though.

As mentioned in the account registration section of this review, Superior Casino has a Play for Fun mode. As such, we can consider it as a free bitcoin casino. You can enjoy the games on the site without having to play with real money or cryptocurrency. If you use the Play for Fun mode, you are automatically supplied 2,000 worth of FUN currency. Once you consume all of this, you can quickly and easily top up by going to the Cashier window and entering an amount of up to 99,999.

Superior Casino Game Software and Fairness

The games on Superior Casino are fro Rival Gaming. Unfortunately, they are not provably fair. The casino does not provide the option to test whether or not the game outcomes have been manipulated. Nevertheless, since Rival Gaming is a well-known name in the online gaming software industry, it’s safe to assume that the games employ true random number generation (RNG) to guarantee fairness.

The games use Flash so you need to enable Flash support in your web browser to be able to play them.

Superior Casino Mobile-Friendliness

There is no mobile version of the downloadable Superior Casino gaming client but you can properly play the casino’s games through its website, as it is created with responsive web design. It automatically adjusts its layout and the amount of page elements displayed when accessed using a tablet, smartphone, or other mobile devices.

Currencies, Deposits, and Withdrawals

Superior Casino supports the following currencies: US dollars (USD), British pounds (GBP), African rand (ZAR), and Australian dollar (AUD).

The deposit options are credit card (Visa and MasterCard), Skrill, PaysafeCard, Neteller, UseMyFunds, and of course bitcoin. To make a deposit, you just have to click on the corresponding buttons on the Cashier page.

For withdrawals, there are only three options available: Skrill, Neteller, and Bitcoin. On the Cashier page of the Superior Casino website (without logging in), there are other withdrawal options, namely EcoCard, Moneybooker, and credit card. However, we did not find these options on the Cashier window (when we were logged into our account).

Superior Casino Bonuses, Promotions, and Affiliate Program

Superior Casino offers a multitude of bonuses and promotions. These are summarized below:

  • 5,000 USD in Total Slots Bonuses  divided into the following:
    • 100% Slots Welcome Bonus of up to 1,000 USD
    • 150% Second Match Bonus of up to 900 USD
    • 75% First Premium Reload Bonus of up to 1,500 USD
    • 55% Second Premium Reload Bonus of up to 1,100 USD
    • 50% Third Premium Reload Bonus of up to 500 USD
  • 1,000 USD Casino Game Bonuses
    • First Deposit Welcome Bonus of up to 500 USD
    • Second Redeposit Bonus of up to 300 USD
    • Third Redeposit Bonus of up to 200 USD
  • Free Cash on the House
    • 20 USD No Deposit Bonus for slots games
    • 50 USD Bonus for referring a friend
    • Super Points Rewards Redeposit Bonus

Just like other gambling sites with VIP programs and rewards, Superior Casino has a loyalty club it touts as the “best casino VIP program.” This VIP program has three levels: Special (the base level), Club, Premium, and Elite. These provide weekend cashback rewards from 10% to 20%, higher points for slots (from 2:1 to 8:1), and weekly bonuses (from 100% to 200%).

Additionally, Superior Casino has an affiliate program, which offers a revenue share ranging from 30% to 45%. This affiliate program, however, is maintained in a separate website (superiorshare.com).

Country Restrictions, Anonymity, and Site Languages

Superior Casino claims to be a US-accepted bitcoin casino. We sent an inquiry regarding this and the casino’s support staff confirmed that this gambling site does accept players who are based in the United States.

However, just like other online casinos, there are restricted countries. Players from Azerbaijan, Afghanistan, Kyrgyzstan, Bangladesh, Syria, Costa Rica, Bulgaria, Romania, Cayman Islands, Denmark, Hungary, Kazakhstan, Estonia, Netherlands Antilles, Bhutan, Poland, Singapore, and Turkmenistan are prohibited from signing up for Superior Casino account. If you open an account from the aforementioned countries, you might be able to play but your account will be closed eventually and all your deposits and winnings will be forfeited. Canadian residents, on the other hand, are only allowed to play the “fun play” versions of the games, not the real money games at the casino.

If you are looking for an online casino with which you can take advantage of the anonymity that comes with using bitcoin, you’d be better off looking for other options. Superior Casino does not allow anonymous players as they reserve the right to require identity verification before processing withdrawals. Players may be required to submit proofs of identity. The failure to undergo identity verification can lead to the suspension of withdrawals or the termination of an account.

As an online casino created to serve players in different parts of the world, Superior Casino can be viewed in different language versions. The options are as follows: English (AU, UK, and ZA), French, Spanish, Dutch, Italian, Portuguese, Swedish, and Arabic. The language toggle is located on the upper right corner of the site.

Superior Casino Player Support

Support for players on Superior Casino is provided mainly through email and live chat. For email, the email address to use is support@superiorcasino.com. The live chat facility is available through the persistent live chat button on the lower right corner of the site. Live chat support is available 24/7.

There are persistent social media buttons on the left side of the Superior Casino website but these are for social media sharing. They don’t link to the official social media sites of the casino.

Superior Casino License, Regulation, and Security

Superior Casino’s website does not provide details on its licensing and registration. There’s no information available regarding its base of operation or official address, as well as on the government body that regulates it.

In terms of security, Superior Casino employs good enough security to protect players’ data and account access. It implements a relatively short session timeout (you automatically get logged out after a short period of inactivity). However, there is no option for enabling two-factor authentication.  

Pros and Cons

Pros

  • Browser-based or client-based playing
  • Live chat support
  • Numerous bonuses, promotions, VIP rewards, and affiliate program
  • Accepts US players

Cons

  • Dated user interface
  • Slightly long registration process
  • Flash-based games (not HTML5 or newer technologies)
  • No provably fair games

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