Red Stag Casino is promoted as “the people’s choice casino.” It is self-described as a “gaming environment that honors the hard working gritty individuals who punch in and give their best effort day after day.” The casino appears to be primarily aimed at the European online gaming market. Interestingly though, it accepts US players but not those from the UK, France, and the Netherlands.
You can play the games on Red Stag Casino in web-based or client-based options. The former means you play by logging in at the casino’s website while the latter entails the downloading and installation of the Red Star Casino gaming client. This review, however, focuses on web-based gaming.
The casino offers less than 200 games including video slots, video poker, blackjack, and a host of table games and casual games. To attract players, Red Stag Casino offers numerous bonuses and promotions. It even has a generous bonus package for those who want to play using their bitcoins.
Red Stag Casino can be a good online casino option to consider. It accepts not only bitcoin but also a few other cryptocurrencies. Additionally, it supports multiple payment methods. It has the many of the important features of an esteemed online bitcoin casino.
Red Stag Casino has a three-step account registration process. You will have to fill out a series of three forms. The first asks for your email address, username, password, and currency. The second form requires you to indicate your title (Mr/Ms/Mrs), first name, last name, and date of birth. Lastly, you have to enter your address details including your city, state/province, ZIP code, and phone number.
Our signup experience wasn’t that good. It took us several minutes to get an account. We kept encountering “unexpected error” when we were about to complete the registration. Our suspicion was that the “smart” registration form detected some issues with the format of our phone number. We had to try using other phone numbers. Eventually, we were able to make it through.
It’s also worth noting that the Red Stag Casino account registration form requires passwords to contain letters, numbers, and at least one capital letter.
If you don’t encounter the same issues we had, you will probably complete the signup process in less than a minute. There are many fields to fill, but you should be able to get an account quickly (provided there are no problems). You will be automatically logged in to your account after you submit the last filled out form.
While you may be automatically logged in to your account after the registration process, you will not be able to make full use of your account if you fail to validate your it. To validate, check for a welcome message from Red Stag Casino in your email inbox. The casino will have sent you a link you can click to verify your account.
Red Stag Casino User Interface
You wouldn’t be seeing a lot of changes in the Red Stag Casino website as you log in. You will just see new buttons or options on the top part. The main navigation links are still on the left sidebar. The links and buttons related to your account are on the header part.
To go to your account/profile page, click on your name or the account button on the upper right corner of the site. Doing so will show the following options: My Account, View Profile, Deposit, Withdraw, Rewards, Deposit Account History, Withdrawal Account History, Casino Mail, Download Version, and Sign Out.
The My Account option appears to be un-clickable. If you want to see your profile details, you would have to click on the View Profile option. However, the profile details you entered during account registration cannot be edited. You may only add your nickname to your Profile Details page. If you made mistakes in your profile, you have to contact Support to help you implement the necessary corrections
To change your password, the option is under the Profile Details page. It’s a link right below the Nickname field on the right side.
Red Stag Casino does not provide options for enabling two-factor authentication or setting gambling limits. What it has is its own email system. You can use this email system to send messages to Red Stag Casino’s support team.
The casino is only available in English.
IMPORTANT: We noticed that the casino logs us out after a certain duration. At first, we thought this was an overly aggressive session timeout, but we realized that we were automatically logged out even if we weren’t idle (while going over the game collections).
Red Stag Casino Games
The games on Red Stag Casino are grouped according to the following main categories: 3-reel Slots, Video Slots, Video Poker, Blackjack, Table Games, and Others.
- There were 33 games in the 3-Reel Slots category when we did this review.
- The Video Slots category had 99 games.
- We found 23 games in the Video Poker category. These include Jacks or Better, Aces and Faces, All American Video Poker, Deuces Wild, Deuces and Joker, Double Joker, and Tens or Better.
- The Blackjack category listed 8 games.
- The Table Games category featured 13 games including classic blackjack, American roulette, European roulette, Red Dog, and Tri-Card Poker.
- There were 2 games in the Others category, namely Keno and Reel Poker Slots, a slot game with 100 paylines.
Many of the games require Adobe Flash Player. If you don’t have it readily installed in your web browser, you would have to add it.
Game loading time is decent for most games. Some are even relatively fast. Game graphics (overall aesthetics) and audio quality, on the other hand, range from good to great. Some games look dated but this shouldn’t adversely affect the gaming experience.
The games can be played in Demo mode (Play for Fun in other casinos) but only if you have not logged in to your account yet. If you want to try the games without using real money wagers, don’t sign up for an account or log in yet. Once you have entered your account, the Demo option on the games disappears.
We are not fond of the way the games are presented. There’s no search bar and a way to show all games in one page. Loading the game thumbnails (in grid or list view) is relatively fast, though.
Red Stag Casino Game Software and Fairness
The games on Red Stag Casino are not provably fair. However, the casino guarantees that they are fair as they employ a certified and audited Random Number Generator (RNG).
The games on this casino are supplied by WGS Technology formerly known as Vegas Technology and OddsOn. It is one of the most reputable online casino gaming software providers worldwide. It provides games to Intertops Casino.
Is Red Stag Casino Mobile-Friendly?
Built with responsive web design, the Red Stag Casino is mobile-friendly. It automatically adjusts the arrangement of its page elements to be compatible with mobile browsing and playing. It does not have Android or iOS mobile apps, but the browser-based gaming experience with it is good enough. We did not encounter problems accessing the site through a smartphone or tablet computer.
Currencies Accepted and Methods for Deposits and Withdrawals
Red Stag Casino uses US dollar (USD) and Australian dollar (AUD) as its currency for keeping account balances. It accepts other currencies, including bitcoins, but automatically converts the amount to the equivalent USD or AUD value.
Deposits can be made through debit/credit cards (Visa and MasterCard), Neosurf, Skrill, Neteller, Sofort, Paysafe Card, and of course Bitcoins. The casino also accepts Bitcoin Cash and Litecoin deposits. The minimum deposit amount for most deposit methods is 25 USD but some offer considerably lower minimums. Sofort, for example, has a minimum deposit requirement of only 5 USD while both Paysafe Card and Neosurf only ask for 1 USD minimum deposit. There are no fees imposed on deposit transactions.
For withdrawals, the options available are Bitcoin, Bitcoin Cash, Litecoin, Skrill, Neteller, Wire Transfer, and cheque. The minimum withdrawal amounts allowed range from 100 USD to 150 USD. Withdrawal transactions can be completed from 5 to 15 business days. Except for the wire transfer and cheque withdrawal methods, there are no fees for making withdrawals. Wire transfer and cheque withdrawal transactions are charged 60 USD and 30 USD respectively.
Bonuses, Promotions, and VIP Program
Several bonuses and promotions await players at Red Stag Casino. They can be summed up as follows:
- 2,500 USD Welcome Bonus + Up to 500 Free Spins. The minimum deposit required to get this bonus is 25 USD. The wagering requirement is 30x the sum of the deposit made and the equivalent bonus obtained.
- 275% First Deposit Bonus of Up to 550 USD + 100 Free Spins
- 175% Second Deposit Bonus of Up to 350 USD + 100 Free Spins
- 100% Third Deposit Bonus of Up to 2000 USD + 50 Free Spins
- 175% Fourth Deposit Bonus of Up to 350 USD + 50 Free Spins
- 100% Fifth Deposit Bonus of Up to 200 USD + 25 Free Spins
- 150% Sixth Deposit Bonus of Up to 300 USD + 25 Free Spins
- 275% First Deposit Bonus of Up to 550 USD + 150 Free Spins
- Bonus Trail Expedition. This is a set of bonuses that can be obtained by looking for coupon codes in the Red Stag Casino website.
- 100% Match Deposit Bonus of Up to 400 USD + 50 Spins on the game Bangkok Nights
- 120% Match Deposit Bonus of UP to 480 USD + 70 Spins on the game Big Time
- 25% Cashback – Welcome Bonus Alternative. This is a cash back bonus available to those who refuse to get the match bonus for the first seven deposits. You need to contact Support to obtain this bonus.
- Bitcoin Deposit Bonuses. This bonus is available through three bonus codes. The minimum deposit required is 25 USD (in bitcoin equivalent). The wagering requirement is 40x the bonus credits.
- 300% Match Bonus of Up to 600 USD. Bonus code: BTCHELLO. You can get this bonus on your first three bitcoin deposits, which means you can use the BTCHELLO bonus code up to three times.
- 75% Match Bonus of UP to 300 USD. Bonus code: DAILYBTC. You can get this bonus once per day.
- 100% Match Bonus of UP to 1,000 USD. Bonus code: BTCMATCH. This bonus is available once per week. The wagering requirement is 30x the sum of the deposit made and bonus obtained.
- Monday Mojitos. Free money bonus granted on the 1st and 3rd Mondays of every month.
- Bloody Mary Thursdays. Get 85% match bonus on all deposits every Thursday. The obtainable amount depends on your VIP level.
- Saturday Sex on the Beach. This bonus provides a 100% deposit match bonus on all deposits made on Saturdays. The obtainable amount depends on your VIP level.
Red Stag Casino also has a VIP club. All players immediately become part of the VIP club the moment they start making a deposit. The bonuses start from a 25% match bonus (referred to in the site as the “chaser bonus”) until it goes up to 50% upon reaching the highest VIP status (Champagne Club). To learn more about the VIP program and rewards of Red Stag Casino, click on the VIP Club link on the top part of the casino.
Does Red Stag Casino Accept US Players?
Red Stag Casino accepts players from the United States. We contacted the casino’s Support to verify this and we were told that they do accept US players. However, they noted that some states may have stricter laws against online gambling so the casino may have to refuse signup from these specific locations. To be sure, contact Support first to confirm if you can play the real money games on the casino from the US state you are in.
The casino lists the following restricted countries: Canada, Israel, France, Panama, the Netherlands, and the United Kingdom.
Policy on Anonymity, Privacy and Security
If you are looking for an online casino that allows you to play anonymously, Red Stag Casino is not going to be the best choice. It has a policy of verifying the identity of its players. You can’t withhold your identity even if you play using bitcoins, bitcoin cash, or litecoin.
The casino uses SSL encryption to secure data exchanged between the players and the Red Stag Casino servers. Privacy of personal data is guaranteed. However, players are deemed responsible for the safekeeping of their respective login details (username/email and password).
As mentioned earlier, Red Stag Casino automatically logs player accounts out even when not idle. This does not appear to be a security feature. It’s more of an annoyance. We would prefer having two-factor authentication or an “active sessions” list in lieu of this.
Casino License and Regulation
Red Stag Casino is owned and managed by Deckmedia N.V. Casinos, one of the well-knowns names when it comes to online casinos. We’re just wondering why the Red Stag Casino website does not present details about its ownership, regulation, and licensing.
Red Stag Casino Player Support
For questions, complaints, and other concerns, you can contact Red Stag Casino through multiple channels: email, live chat, and telephone. You can send a message to firstname.lastname@example.org (for regular support), email@example.com (for VIP club concerns), and firstname.lastname@example.org (for identity verification documents).
If you want to use live chat, click on the persistent Live Chat button on the lower right corner of the site. This live chat system uses AI, so you will be interacting first with a bot that will try to resolve your concern. If the bot can’t answer your questions, you will be directed to a human live chat support staff. You can use live chat support even before you sign up for an account.
For telephone support, dial the following toll-free telephone number 1-888-281-3640.
Customer support is available 24/7.
Pros and Cons
- Accepts US players
- Offers several bonuses and promotions
- Mobile-friendly casino
- Responsive lIve chat support available 24/7
- Relatively few games available (less than 200)
- Not provably fair
- Games require Adobe Flash Player