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RED Pingwin Casino Review

RED Pingwin Casino is a licensed online casino with a strict anti-fraud policy. It is created to be a secure place for online gambling although, interestingly, it does not have a session timeout. It does not automatically log out an account even after several hours of being idle, even after a computer is made to sleep/hibernate overnight. This mobile-friendly online casino, however, is better than what first impressions would make of it. Despite the flaws that can be observed upon going through its website, this instant/no-download casino is a promising option to consider.

RED Pingwin Casino is a licensed online casino with a strict anti-fraud policy. It is created to be a secure place for online gambling although, interestingly, it does not have a session timeout. It does not automatically log out an account even after several hours of being idle, even after a computer is made to sleep/hibernate overnight. This mobile-friendly online casino, however, is better than what first impressions would make of it. Despite the flaws that can be observed upon going through its website, this instant/no-download casino is a promising option to consider. This gambling site features hundreds of games…

RED Pingwin Casino Ratings:

Trust - 9.7
Quality - 9.6
Promotions - 9.6
Games Diversity - 9.5
Support - 9.8
User Rating: Be the first one !

This gambling site features hundreds of games from different gaming software providers. It is meant to serve players from different parts of the world, except for a number of countries. Sadly, it does not accept US players for its Real Money games. It has Demo versions of its games (no real money or cryptocurrency wagering and prizes involved), though, which makes it possible for everyone to enjoy the games regardless of their location.

The casino supports multiple fiat currencies and cryptocurrencies. It also accepts payments through several methods. Likewise, it supports a number of withdrawal options. Additionally, the website can be viewed in multiple languages.

RED Pingwin Casino appears to be incomplete as evidenced by some of its sections. For instance, the game categories include a Live Games option but there are no live games available. The Terms and Conditions page mentions that it has responsible gambling features (options for self-exclusion, cooling off, and game limits), but we found none of these when we examined the account dashboard or user interface of the casino.

If you are looking for a decent gambling site with a wide range of games and numerous payment methods, RED Pingwin is not a bad choice. It is relatively new (established in 2017) so it is understandable if some of its parts are lacking.

Account Registration

RED Pingwin Casino has one of the fastest account registration processes. The signup form only requires two details: the email address and password. After entering these details, you just have to click on the ticker box indicating that you are of legal age, and you can proceed to clicking on the red Signup button. Your account is instantly created but you have to do an email confirmation first before you can log into your account. You are automatically logged into your account as you complete the email verification.

It took us less than 10 seconds to get an account with RED Pingwin Casino. It’s indeed one of the fastest account signup we had to do. However, it bears pointing out that personal details for your account need to be added later on as RED Pingwin Casino has a policy of verifying the identities of its players.

If you want an even faster way to sign up for an account, you can use your social network account. On top of the account registration form, there are social media buttons you can click. After clicking on one of these, you will be asked to sign in (if you have not signed in yet) and associate your social media account with a RED Pingwin account.

RED Pingwin Casino User Interface

The RED Pingwin Casino user interface is easy to figure out. If you are a regular online casino player, it shouldn’t be difficult to find your way around the casino. There’s a navigation bar on top that provides quick access to the Games (collection), Promotions, Tournaments, and Payments pages. If you want to go to your Profile page or other important pages, just click on the button that bears your email address to display the dropdown menu options (Profile Info, Statuses, Balance, Bonuses, History, and Documents).

In the Profile Info page, you can add your first name, last name, nickname, date of birth, gender, country, and city information. You can also add your phone number and configure whether or not you want to receive email promos. Additionally, if you scroll down, you will see the option for changing your password and set Google authenticator (for two-factor authentication) to make your account more secure. There’s also a list of active sessions displayed so you can check if your account is being accessed from other locations without your permission.

The RED Pingwin Casino interface includes a Documents section, which lets you upload documents that will serve as your proofs of identity. This is where you go if the casino asks you to do identity verification as you initiate a withdrawal.

To change the language of the texts on the casino, click on the language toggle on the upper right corner of the site. You can choose from the following language options: English, French, German, Swedish, Norwegian, Finnish, and Polish.

RED Pingwin Casino Games

There are nearly 500 game options awaiting RED Pingwin Casino players. They can be sorted according to alphabetical order, recentness, or popularity. They can also be viewed based on the game categories.

  • Similar to what can be observed in almost every other online casinos, most of the games on RED Pingwin Casino are slots. We found over 440 of them at the time we did this review.
  • There’s a Roulette category that featured 4 games, namely European Roulette, French Roulette, and two variants of American Roulette.
  • The Card Games category had 17 games including Caribbean Poker, Blackjack Surrender, Aces Faces Pyramid Poker, Red Dog, Trey Poker, Ride’m Poker, Pontoon, Oasis Poker, Let It Ride, Hi Lo Switch, and Double BJ Exposure.
  • RED Pingwin Casino had a Live Games category but it did not contain any game at the time we wrote this review.
  • Although not presented with their own category, there are also casual games on RED Pingwin Casino. These include dice, minesweeper, and scratch cards.

The games have Demo versions similar to the Play for Fun option in other online casinos. This means that the games can be enjoyed without wagering real money or making real money or cryptocurrency deposits. As such, RED Pingwin Casino can be considered a free bitcoin casino.

Game loading time is not that fast but also not too slow to make players wait for a long time. The game graphics range from good to excellent. The games look colorful and engaging. They maximize the space of the browser window but you can still switch to full screen mode if you want to focus your attention on the game.

RED Pingwin Casino Game Software and Fairness

Numerous online gaming software providers are responsible for the games on RED Pingwin Casino. These are Play’n Go, Amatic, Yggdrasil, Belatra, Endorphina, iSoftBet, Bgaming, EGT, GameArt, Betsoft, and Pragmatic.

The games are not provably fair. There are no widgets provided alongside the games that make it convenient to test the fairness of the game outcomes. The RED Pingwin website also does not present a certificate of its Random Number Generator (RNG). Nevertheless, since the games are from reputable gaming software providers, this shouldn’t be that much of an issue.

Is It Mobile-Friendly?

Players who prefer enjoying online casino games on their mobile phones or tablet computers will be delighted to know that RED Pingwin is mobile-friendly. It makes use of a responsive web design, which makes it automatically change its layout and the amount of page elements it displays to make it suitable for mobile view and navigation.

Currencies Accepted and Deposit and Withdrawal Methods

As an online casino intended for international players, RED Pingwin accepts a long list of currencies, including cryptocurrencies. The casino accepts US dollar (USD), euro (EUR), Russian ruble (RUB), Swedish krona (SEK), Norwegian krone (NOK), Australian dollar (AUD), Canadian dollar (CAD), New Zealand dollar (NZD), and Polish zloty (PLN). Of course, bitcoin (BTC) is also accepted along with other cryptocurrencies such as bitcoin cash (BCH), litecoin (LTC), ethereum (ETH), and dogecoin (DOG).

Deposits can be made through several methods including Visa and MasterCard credit/debit cards, Skrill, Neteller, PaySafeCard, Qiwi, WebMoney, ecoPayz, PugglePay, and SoFort. The minimum amount required for deposits range from 5 EUR to 20 EUR. Deposit transactions are processed instantly. Except for Qiwi, there are no fees charged for deposits. Qiwi charges 2.5% of the amount deposited as processing fee.

When it comes to withdrawals, the methods available include Visa and MasterCard credit/debit cards, Skrill, Neteller, Qiwi, WebMoney, ecoPayz, and SoFort. Withdrawals should be at least 20 EUR to be processed. There are no fees charged for withdrawing your funds. The processing time is instant for all withdrawal methods, except for Visa and MasterCard, which can take up to 5 banking days.

The availability of deposit and withdrawal methods depends on the location of the player. You will know which methods are available by going to the Cashier (Deposit/Withdrawal) page to see the options that can be used.

RED Pingwin Casino Bonuses and Promotions

Several bonuses and promotions await players at RED Pingwin Casino. They can be summed up as follows:

  • X2 + 100 Free Spins – This is a 100% match bonus given on the first deposit made. It has a wagering requirement of 15x the sum of the deposit made and the bonus obtained.
  • Weekly Bonuses – These bonuses are provided every Saturday and can be availed by using a bonus code. The bonus code is sent to players through email. Other details, including the wagering requirements and the games to which the bonuses can be applied, are presented in the email.
  • Activate the Promo Code – This is similar to the weekly bonuses, whose details are provided through email. The difference is that it can be offered to players at random days or during special events.
  • Episodes – Essentially the loyalty or VIP program of RED Pingwin Casino, “episodes” refer to levels that can be unlocked as players wager on the games in the casino. Players earn 1 coin for every 10 EUR/USD/RUB, 700 SEK/NOK, 15 AUD/CAD, 20 NZD, or 40 PLN wagered. Unlocking an episode means getting a no deposit bonus that can be in the form of free spins or other offers (depending on the episode or levels).

RED Pingwin Casino also has an affiliate program that offers a revenue share of up to 50%. Referrals under this program can provide “life income,” which means you get a share of the revenues generated by the casino from the players you refer for life, for as long as the players play on the casino.

Does RED Pingwin Accept US Players?

This online casino is unfortunately a non-US bitcoin casino. It explicitly states in its Terms and Conditions page that it does not accept players (for real money gaming) from the United States (all states and territories), the United Kingdom, Spain, France, French Guiana, Israel, the Netherlands, Guadeloupe, Reunion, St. Marin, Wallis, Futuna, Mayotte, New Caledonia, and French Polynesia. Players from all over the world can enjoy the Play for Fun or Demo versions of the games, though.

Aside from the general country restrictions, there also specific restrictions on certain games. NetEnt games, for example, are not accessible to those who are from Singapore, South Korea, Israel, Kuwait, Taiwan, Belgium, France, and Italy, among other countries. The games from Play’n Go are off limits to players from Denmark, Italy, Croatia, Lithuania, Malta, Romania, and Isle of Man. To see the comprehensive list of country restrictions, go to the Terms and Conditions page of the site, the Game Rules section.

Policy on Anonymity and Security

If you are looking for a bitcoin casino where you can play anonymously, RED Pingwin is not the best option to choose. Just like most other online casinos, it reserves the right to verify the identity of players before processing payouts. Those who refuse or fail to undergo identity verification will have their balances withheld.

Additionally, players who are found to have faked their personal details or submitted false information will lose the ability to make withdrawals. Their accounts may also be terminated.

RED Pingwin provides basic security, particularly 128-bit SSL encryption which is what’s being used by many financial institutions to protect the data exchanged between the user/player and the website/casino. The casino also provides the option to enable Google authentication for logins. The site does not implement session timeout (automatic logging out when idle), though.

Casino License and Regulation

RED Pingwin Casino is another online casino owned by Direx N.V., an entertainment business organization created and registered under the laws of Curaçao. It operates under registration #131879 and lists the following official business address: Heelsumstraat 51 E-Commerce Park, Curaçao. Direx N.V. is a subsidiary of Direx Limited, which is also registered under Curaçao laws. RED Pingwin Casino’s gaming licenses and supervision, on the other hand, is under Antillephone N.V.

RED Pingwin Casino Support

Support on RED Pingwin Casino is mainly through email and live chat. To send emails for your inquiries, complaints, or concerns, you have to go to the Complaints page (link is on the footer part of the site) and use the email sending form. You may also directly send your email to support@redping.win.

For live chat, click on the persistent live chat button on the lower right corner of the site. In our experience, RED Pingwin’s chat staff had been accommodating and competent enough in answering our questions.

Support is not available 24/7 and there is no option to contact the casino by telephone. Live chat is the best way to get instant response, but in times when it is offline, the live chat facility turns into an email sending form.

Pros and Cons

Pros

  • Hundreds of games available
  • Allows players to maintain account balances and withdraw in bitcoins
  • Mobile-friendly casino
  • Responsive live chat support

Cons

  • Non-US casino
  • No telephone support
  • No live casino games available (at the time this review was made) even though there’s a category for it

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