Propawin may not be one of the best online casinos but it’s definitely not one of the worst. It offers an extensive variety of games that don’t require any client download. It has a multitude of bonus video slots, video poker games, as well as live games. Its games come from a number of reputable online casino game providers.
If there’s one major letdown we have to cite in Propawin, though, it is without a doubt the fact that it bans players from the United States. It does not accept US players although Canadians are welcome. Also, the support hours are rather limited.
Learn more about this online casino through our in-depth Propawin review.
The Propawin Account Registration Process
We are not sure if it’s just an issue with our computer or the Propawin online form appears to be buggy. We had to press the big green Join Now button several times to finally see the floating online form for account registration. We tried this with other browsers and we experienced the same delayed appearance of the online registration form. There were also times when the page darkens/dims for a few seconds before the online registration form appears.
Anyway, the online form asks for a bit more information as compared to the other online casinos we have already reviewed. It asks for a full name, birth date, gender, email address, phone number, complete address, and preferred currency. Except for the Signup Code, all of the form’s fields need to be filled out.
We encountered prompts, several times, telling us that there are fields we needed to fill out even though we already filled them out (except for the Signup Code). At one point, we were told that we had to fill out the Country field when it was already filled out (it’s a dropdown list so it’s impossible for it to be not filled out). There was also another time when we were told to enter a Signup Code when it is not supposed to be necessary (we verified this). This online registration form tries to be smart but it does not appear to be that smart.
The supposedly “15-second” registration ended up taking us more than 5 minutes. It’s not a good experience. We have to say most casual players who may have only wanted to try this online casino out of curiosity would have already given up after going through the same experience we encountered.
We were automatically logged in to our account after clicking on the “Agree & Register” button (and hurdling the peculiarities of the online form).
Propawin’s account dashboard allows the editing of contact details but not the personal information and username. It has a messaging system. It also enables the changing of the password. It’s a good feature-rich account dashboard. It even comes with Limit Deposit and Self-Repatriation functions.
The Self-Repatriation function is for self-imposing a restriction on session time. Obviously, it’s a tool for preventing problem gambling. With it, you have the option to limit your playing sessions from 30 to 250 minutes. Also, with Self-Repatriation, you can completely block yourself from accessing your own account for a specific period of time. Just specify the date and times you want to forcibly prevent yourself from playing and click the Set button, not the Permanent Self-Exclusion button unless you really want to permanently block yourself from using your account.
The games on Propawin are grouped according to the following categories: Casino, Atlantic City, Monte Carlo, Dealer, and Macau.
There are a total of 168 games under the Casino category, 378 under Atlantic City, 27 under Monte Carlo, a total of 8 games under Dealer, and 22 games under Macau. That’s over 600 games to choose from! That’s an extensive collection of games by any measure.
The games under Casino and Atlantic City are similar collections of table games, video poker, arcade, slots, and jackpot games. The Monte Carlo category mostly features spin games or slots. The Dealer games are live games. There are two sets of live games available. The Las Vegas category is actually the Casino games category (the first category). The Las Vegas link redirects to the Casino games page.
Expect an extensive variety of games to play on Propawin. You can find a wide array of classics and favorites on this site. A multitude of table games are available, including Casino Hold’em, Baccarat, Let’Em Ride, Oasis Poker, Pai Gow, Craps, Blackjack, and Roulette. There are numerous options for video slots including popular titles such as Mr. Cashback, Dead or Alive, Freaky Wild West, and Blood Suckers. For video poker fans, the choices are endless. There are many single-hand and multi-hand options available including Deuces Wild, Jacks or Better, 10s or Better, and Joker Wild. Additionally, there are several arcade games such as the many variants of keno, interactive scratch cards, and bingo.
Except for the live games, all of the games on Propawin have their respective demo options so you can try them first before making any deposit or before wagering real money.
The games, by default, are not in fullscreen mode but you have the option to make them go fullscreen. The individual game pages come with their respective game descriptions and ratings. You can also quickly make deposits as you play because each game page comes with a Fast Deposit section to the left so you don’t have to go to the Cashier page every time you need to make a deposit.
When it comes to game loading time, we can say that it is somewhat. Some games, especially the slots, load quickly while others take more than a couple of minutes to load. Nevertheless, we did not find serious issues that could be considered a deal breaker for those who are thinking of signing up with Propawin.
Propawin Game Software and Game Fairness
Propawin features games from GamesOS, NetEnt (Net Entertainment), and PlayTech. These are three of the most popular game software providers for online casinos worldwide. Although the games are not provably fair on Propawin, we don’t have issues with them. Net Entertainment’s games are used by top online casinos such as Slotty Vegas Casino and Main Stage Bingo. GamesOS games are featured in other top-rated casinos like Red Star Poker. PlayTech games, on the other hand, are also used by top casinos such as Bet365 Casino, Bets.com, and Casino.com.
Moreover, the games on Propawin have been tested by independent gaming specialist iTech Labs to ascertain that the gaming and wagering devices in place are fair and standards-compliant.
Propawin Is Mobile-Friendly
The Propawin website may not look mobile-friendly because of the smallish login section on top but it actually is mobile-friendly. Again, for this Propawin review and in all our other reviews, we consider a site mobile-friendly only if it is conducive to a swipe-and-tap style of navigation and when the links (or clickable elements) are not too close to each other. Propawin supports a mobile-friendly navigation and actually performs well on mobile browsers. It is not because of a separate mobile version of the site but because the site uses a responsive web design. The pages, including the game windows, automatically adjust according to the size of the screen of the device used in viewing them.
Currencies and Payment Methods
Propawin uses the following currencies: Australian dollar (AUD), Canadian dollar (CAD), Danish krone (DKK), euro (EUR), British pound sterling (GBP), New Zealand dollar (NZD), Norwegian krone (NOK), Swedish krona (SEK), and US dollar (USD).
You might get a little lost when it comes to Propawin’s Cashier interface. There is no immediately visible Cashier link or button although there is a Deposit link near the upper right corner of the site. Obviously, you will be making deposits by clicking on the Deposit link, but when it comes to withdrawals, it’s a little tricky. You don’t have a cashout link or button. Instead, you will find a Go to ATM button to request for withdrawals. The Deposit page, by the way, is also known as the Refuel page.
Deposits can be made through Skrill Moneybookers, Paysafe Card, and Neteller. Bank Wire Transfer, Bitcoin, Qiwi, Skrill, Visa, and MasterCard. Withdrawals, on the other hand, are made through Bank Wire transfer, Skrill, and Neteller. The minimum deposit amount is 10 USD/EUR/GBP while the minimum withdrawal amount is 25 USD/EUR/GBP.
UPDATE: It appears that the option for making bitcoin deposits has been stopped. The bitcoin logo has been removed from the site although there are still some pages that mention bitcoin as an option for making deposits. We are confident, though, that Propawin will resume bitcoin transactions some time in the future so we are still including this Propawin review in our collection of bitcoin casino reviews becouse you can use Neteller with BTC.
Propawin offers a number of promotions. They are summarized below:
- 200%-300% “Macau” Bonus + 50-150 Free Spins on Starburst. Code: STAR50 (for the free spins on Starburst). You will get a 200% deposit bonus and 50 free spins for deposits from $10 to $20 and 300% deposit bonus and 100-150 free spins for deposits from $25 to $50. 150 Free Spins is only for $50 deposits.
- 200%-300% “Macau” Bonus + 50-150 Free Spins on Jack & the Beanstalk. This is similar to the bonus mentioned above. Code: JB100.
- 200%-300% “Macau” Bonus + 50-150 Free Spins on Gonzo’s Quest. This is similar to the two other bonuses mentioned above. Code: ELDORADO.
- 20% Weekly Loss Insurance also known as the Las Vegas Infinite Cashback. This is cashback program limited to the Las Vegas games. You will get back 20% of the money you lost over a week.
You will have to contact customer support to avail of bonuses that require codes.
The general wagering requirement for bonuses is 20x. This wagering requirement is reduced to 10x for bonuses 500 and higher. This means that if you obtained 500 in bonus currency, you will have to place bets on 5,000 of bonus money. Bonuses are valid for a 7-day period only, which is the same amount of time you have to complete the wagering requirement.
We really like the cashback program on Propawin because it does not only allow you to use the returned money to play again. You can actually withdraw the funds and walk away from the site feeling a bit consoled that you did not completely lose all of the money you deposited. It is important to note, however, that you can’t avail of the Cashback program if you already availed of other Propawin offers like the deposit bonuses. This means that if you have pending bonuses, you cannot be entitled to a cashback.
In addition to the aforementioned bonuses and promotions, Propawin also offers other promos weekly. Information about them are regularly sent through emails so you may want to label the email@example.com email address as a safe sender on your email account to be sure that you are getting the promotions updates on your inbox, not on your spam box.
Moreover, we have to point out that your bonuses will be permanently revoked if you make a withdrawal request without completing the withdrawal requirement and without having withdrawable real money balance on your account.
Propawin Player Support
Player assistance on Propawin is provided through email and live chat. Send your inquiries or concerns using the following email addresses: firstname.lastname@example.org and email@example.com. The live chat facility can be conveniently accessed through the persistent Live Help button on the left side of the site. Unfortunately, player assistance is not 24/7. It is only available from 8:00 AM to 5:00 PM CET, from Mondays through Fridays only. You can send a message via email outside of the mentioned support schedule but don’t expect a prompt response. You will only get an automatically generated response that basically says “thank you for contacting us.”
Are there Country Restrictions?
Propawin, unfortunately, does not accept players from the United States. This is clearly mentioned in the Terms and Conditions page of the site. The fact that the site is presented in the English language and is accessible to anyone in the United States should not be construed as an invitation for English-speaking players to register and play. United States IP addresses are not filtered and blocked outright. If you are in the United States, you can even go to the online registration form of Propawin. However, you should notice that the dropdown list for countries on the address field does not include the United States. Also, the UK is not included in the dropdown list so we assume that British players are also not allowed on the site. We actually tried signing up for an account using a computer with a US-associated IP address. We were able to complete the form but the site suddenly stopped loading as we clicked on the Agree & Register button (the Submit button). It then displayed the following message: “The page isn’t redirecting properly.”
Albeit belatedly, it’s a good thing that Propawin has this system of preventing US players from actually signing up for an account and playing. We were close to concluding that this online casino is trying to bait players into playing and accumulating winnings only to be told later on that they are supposedly banned from the site, with their accounts and winnings terminated.
UPDATE: We finally received an email from Propawin. This online casino, officially, does not accept players from the following territories: United States, United Kingdom, France, the Netherlands, Latvia, Curacao, Bonaire, Aruba, Saba, Statia, and St. Martin.
As a gambling site that focus on the non-US online gambling market, Propawin’s website can be viewed in different languages. There are five language versions of the site: English, Swedish, German, Russian, and Norwegian.
Propawin License, Regulation, and Security
Operating as a legitimate gambling site, Propawin is owned and operated by HighWeb Ventures N.V., a company in E-Commerce Park Vredenberg, Curacao. It has the following registered address. The financial aspects of Propawin are handled by Highweb Services Limited (a registered company with registration #HE326836), located in Ioanni Stylianou 6, 2nd floor, office 202, Nicosia, Cyprus. Propawin operates under sublicense # 8048/JAZZ2013-023, which was issued by the gaming commission of Curacao.
Propawin guarantees that all of its player accounts and transactions are secure. The site uses 256-bit SSL encryption, a security technology that is even higher than what some financial institutions use.
Visit the Following Pages for More Details about Propawin
Pros and Cons
- Extensive collection of games (more than 600!)
- 20% weekly cashback that can be withdrawn
- Live chat support available
- No 24/7 player support (Support not available on weekends)
- Players in the United States and the UK are not allowed to sign up and play on Propawin
- Bonuses and cashbacks cannot be availed of simultaneously.