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Play.Casino Review

A bitcoin-accepting casino, Play.Casino is a licensed online gambling operation that offers a wide variety of games. It was created by a team of online gambling pros with extensive experience in the industry. On its website, it claims to offer over a thousand games as well as fast cashout, 100% security, and 24/7 support. It is a promising online casino that merits a second look. It doesn’t hurt that it has an attractive website.

A bitcoin-accepting casino, Play.Casino is a licensed online gambling operation that offers a wide variety of games. It was created by a team of online gambling pros with extensive experience in the industry. On its website, it claims to offer over a thousand games as well as fast cashout, 100% security, and 24/7 support. It is a promising online casino that merits a second look. It doesn’t hurt that it has an attractive website. Like most other licensed online casinos, Play.Casino secured a license from the Government of Curacao. It does not serve players in the US, UK, and some…

Play.Casino Ratings

Trust - 93%
Quality - 95%
Promotions - 92%
Games Diversity - 94%
Support - 92%

93%

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Like most other licensed online casinos, Play.Casino secured a license from the Government of Curacao. It does not serve players in the US, UK, and some other areas but it accepts players from most other countries. This online casinos features a wide variety of games to suit varying interests and also offers a number of promotions as well as an affiliate program. Its games are from several popular online game providers, and these games are also mobile-friendly. Play.Casino, however, is far from perfect. For one, you may not be keen on signing up with it if you want to remain anonymous. Get to know this online casino more through our review and find out if this is the online gambling destination you are looking for.

Signing Up for an Account

Account registration on Play.Casino is a simple and quick process. Just click on the Sign Up button and fill out the form that asks for your email address, password, nickname, and mobile phone number. There’s a confirmation step required before you can finally access your account but you should likewise be able to complete it quickly. You will be automatically logged in as you click on the email confirmation link. It took us less than 15 seconds to complete the account registration (including the email verification step).

During email confirmation, you may notice that you are being directed to a site with the domain name “ruplaycasino.com.” There’s nothing to be alarmed with this. The URL www.ruplaycasino.com apparently redirects to Play.casino.

Play.Casino User Interface and Site Languages

The Play.Casino user interface has a familiar look and feel. If you have already tried other online casinos, it should be easy finding your way around here. To access your profile page or the account dashboard, just click on Account button (the button with a silhouette of a person/detective) located right before the Deposit button near the upper right corner of the site. The following options will then be displayed: My Account, My Bets, History, and Sign Out.

Obviously, the My Account option will take you to the account dashboard. This is where you will see the following tabs: Balance, History, Bonuses, Affiliate (earnings), Profile Info, Gambling Limits, and Documents.  The Balance tab is the default tab that will be shown as you access the account dashboard, and it’s here where you can make deposits and withdrawals. The Bonuses tab is where you can monitor the bonuses you availed and avail of bonuses by inputting a promo code in the Add Promo Code section. The HIstory tab displays logs of your activities or transactions. The Affiliate tab, on the other hand, is where you will find details of the earnings you made so far with Play.Casino’s affiliate program. The Profile Info tab, of course, is where you can add or edit your personal details. It’s also in this tab where you can change your password and set your timezone, currency, and subscription to newsletters and promos.

The Gambling Limits section allows players to set limits on deposits, losses, and wager. There’s also the option to set a cooling off period for a period of 1 week, 1 month, 3 months, or 6 months. During this period, the player will not be allowed to make deposits and will be excluded from all promo offers of the casino. This setting immediately gets imposed but can be cancelled even before the set period lapses. You have to wait for 7 days for the cooling off period to be lifted, though. Lastly, the self-exclusion period is intended to completely prevent a player (voluntarily) from accessing the account. This could be a period of 6 months, 9 months, or 1 year. Be sure to complete all the withdrawals you want to make before setting the self-exclusion period as all transactions will be suspended during this period.

The Documents tab of the account dashboard is where you will be uploading proof of identity, address, and deposit documents. Play.Casino does not have an internal messaging system. The contact form in the Support page does not support attachments. As such, you have to go to the Documents tab to send documents that may be asked by Play.Casino for identity verification.

You can view the Play.Casino website in three language versions namely, English, Russian, and Swedish. The language toggle is on the upper right corner of the site.

While doing this review, we noticed that Play.Casino does not seem to have a session timeout. If it does, it appears to be very long. We were not automatically logged out even after being idle for almost an hour. For security, just like other online casinos, it would be better to have a session timeout or an idle timeout of around 5 to 20 minutes. You’ll never know when you would leave your computer open with your Play.Casino account logged in.

The Games on Play.Casino

Play.Casino claims on its website that it has over 1,000 games but we found out in our manual count of the games this casino’s collection of games is significantly lower than what it advertises. We found less than 600 games on the site when we did this review.

  • Just like most other online casinos, the Slots category in Play.Casino had the most number of games, at around 520.
  • The Video Poker category had 8 games including Deuces Wild, Jacks or Better, Joker Poker, Wild Texas, Multiwin, and 4 of a Kind Bonus Poker.
  • Play.Casino also had live games, most of which were live blackjack and live roulette games.
  • This online casino also had dice games, baccarat,

The games can be viewed according to their provider. You may also use the search bar near the upper right corner of the site but it only performs searches based on the titles of the games so it’s not that useful if you want to go over games based on their category or type.

Many of the games are a bit slow to load. You may have to wait longer if you have poor internet connection. However, once you already completely load the games, it’s unlikely to encounter problems. Game graphics are good to great.

All of the games have Play for Fun versions so we can consider Play.Casino a free bitcoin casino. You can play the games without making a real money bet. You will be automatically granted a balance worth 1,000 USD/EUR or 100,000 credits when you choose the Play for Fun option.

 

Play.Casino Software and Game Fairness

The Play.Casino website a Provably Fair logo near its footer part. It’s also mentioned in the FAQ page that the games are provably fair. However, we also did not find a provably fair widget in the games. Still, we would consider Play.Casino as a provably fair online casino. It’s a relatively new casino (at the time this review was made) so the widget may have not been added yet.  Also, since the games are from major and reputable game providers, we don’t have issues with the fairness of the games on this casino. The game providers include the following: SoftSwiss, Pocketdice, Booming Games, EGT, Belatra, EGT, Endorphina, Ezugi, Betsoft, GameArt, MrSlotty, iSoftBet, NextGen Gaming, Pragmatic Play, and SoftSwiss.

Play.Casino Is Mobile-Friendly

If you intend to play the games on Play.Casino on your mobile device, here’s good news. This gambling site is mobile-friendly. It automatically adjusts its layout and the amount of content it displays depending on the display size of the device used to access it. It looks comparable to how most other mobile-friendly online casinos look. Responsiveness is also similar, although it can sometimes be slow especially if you are using a low-spec mobile device. We can say that the 39/100 (poor) desktop speed score and 36/100 (poor) mobile speed score it got with Google’s mobile website speed testing tool are justified. It’s far from the snappiest online casino we have encountered although it’s not that awfully slow, provided that you use a device with decent specs.

Currencies Accepted, Deposits, and Withdrawals

Note: You cannot make a deposit if you have not added details to your profile yet.

Play.Casino supports the following currencies: US dollar (USD), euro (EUR), Russian ruble (RUB), Swedish krona (SEK), Norwegian krone (NOK), Australian dollar (AUD), Canadian dollar (CAD), and bitcoin (BTC).

Deposits can be made through various methods, depending on the currency you set for your account. If you use USD, you can make deposits through Qiwi, Sofort Banking (via WireCard), Yandex Money (via Accentpay), Mobile Commerce (via Accentpay), Svyaznoy (via Accentpay), and Evroset (via Accentpay). For EUR deposits, the methods supported include bank transfer, bitcoins (via Cubits), Qiwi, Sofort Banking (via WireCard), Yandex Money (via Accentpay), Mobile Commerce (via Accentpay), Svyaznoy (via Accentpay), and Evroset (via Accentpay). For RUB, SEK, AUD, and CAD, deposits can be made through Qiwi, Yandex Money (via Accentpay), Mobile Commerce (via Accentpay), Svyaznoy (via Accentpay), and Evroset (via Accentpay).

BTC deposits, on the other hand, are made by sending an amount to the BTC deposit address shown on the interface for making BTC deposits (or by scanning the QR code therein). Bitcoin deposits may also be made through Cubits.

Deposit minimums and maximums are 10 and 4,000 respectively while withdrawals minimums and maximums are also 10 and 4,000 for all currencies.

You can use multiple currencies in your account. You can choose to use all of the currencies. Just go to your balance and click on the orange Add Currency button. You will see different balances for different currencies in your account balance. The balances will not be aggregated.

For withdrawals, the methods available are the same as the deposit methods. However, you cannot make a withdrawal in a currency different from the balance’s currency. This means you cannot simultaneously make a lump sum withdrawal from balances in multiple currencies. You can only make a withdrawal for one currency balance at a time.

Bonuses, Promotions, Player Rewards, and Affiliate Program

The bonuses and promotions offered on Play.Casino can be summarized as follows:

  • 100% First Deposit Bonus of Up to 100 USD/EUR + 30 Free Spins. Get this bonus for your first ever deposit. Playthrough or wagering requirement is 50x of the sum of the amount deposited and the bonus obtained. The 30 free spins that come with this bonus is only usable with the game Steam Tower.
  • 100% Second Deposit Bonus of Up to 100 USD/EUR + 30 Free Spins. This bonus has the same wagering requirement as that of the first deposit bonus. The free spins, on the other hand, can only be used with the game Jack and Beanstalk.
  • Weekly Promotion – Monday 10% Cashback for Deposits Lost During the Last Week
  • Weekly Promotion – Friday 10% Cashback for Deposits Lost During the Last Week
  • Affiliate program.

All bonuses have an expiration period of 30 days. Withdrawals can be made even before completing the wagering requirement but this will result in the cancellation of winnings and bonuses. Similarly, if a bonus expires, winnings and bonuses will also be terminated. That’s why if you think you can’t complete the relatively high 50x wagering requirement within the 30-day period allotted, it’s better to not avail of bonuses. You can check the “I don’t want to receive any Bonuses” option in the Deposit interface so you wouldn’t have to worry about the possible cancellation of your winnings.

Country Restrictions

Are you from the United States, United Kingdom, or Spain? Unfortunately, you are not allowed to play the games on Play.Casino with real money, including bitcoins. You may sign up for an account and play the games but only the Play for Fun versions. Those who are citizens or residents of Canada, on the other hand, are not allowed to play (with real money) the NetGen or NYX games featured on Play.Casino.

Players should be of legal age or at least 18 years old. Play.Casino accepts player registration for a long list of countries except for the ones mentioned above but it’s important to note here that the prevailing laws on online gambling prevail. You might be able to sign up for an account but if it is later found out that your country has laws that ban online gambling, including bitcoin or cryptocurrency based gambling, you will have to be limited to playing the “for fun” versions of the games on the site.

Not an Anonymous Online Casino

While Play.Casino supports bitcoin payments, you can’t expect to enjoy the anonymity advantage of using bitcoins with it. This is because this online casino reserves the right to withhold withdrawals to check a player’s identity. Players are not allowed to use false personal information. Those who are found to be using false personal details will have their accounts terminated along with their winnings, if they have any.

It’s not possible to not enter personal details when playing on Play.Casino because you can’t make deposits unless you fill out your profile page. This means you have to add your first name, last name, date of birth, gender, country, and address. You may have not been asked for personal details when you signed up for an account but you can’t start playing with real money if you don’t submit the required information for your profile.

Play.Casino License, Regulation, and Security

As mentioned earlier, Play.Casino is a licensed online gambling operation. It is owned and operated by Direx N.V., a company created and registered under the laws of the Government of Curacao. It lists the following registered address: Wilhelminalaan 13, Willemstad, Curaçao. The company operates under registration # 131879, and has its egaming licensing and supervision under Antillephone N.V.

Security of Play.Casino’s online gambling system, players’ data in particular, is guaranteed by 128-bit Secure Socket Layer encryption technology. Additionally, Play.Casino claims to employ special anti-fraud methods to prevent any kind of financial fraud on the site. No details about these anti-fraud methods , however, have been presented on the website.

Play.Casino Player Support

Support on Play.Casino is provided mainly through email. Just go to the Support page (link is on the top part of the site) and fill out  the email sending form. Support is available 24/7. You may also directly send an email using this address support@play.casino or use the site’s live chat feature. Just click on the persistent Chat Now button on the lower right corner of the site.

Pros and Cons

Pros

  • Licensed online casino that supports bitcoin payments and multiple payment methods
  • Good collection of games
  • Mobile-friendly
  • Allows players to set gambling limits (deposit limits, loss limits, wager limits, cooling off period, and self-exclusion period)

Cons

  • No provably fair games
  • Game loading time is a bit slow
  • Player anonymity not allowed
  • High wagering/playthrough requirement for bonuses (50x)

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3 comments

  1. This casinos sucks their customer service sucks their live chat support sucks everything they have said on their website is a total lie I have been trying for days and days to get bonuses onto my deposit they offer 30% reload every day I have yet to get one instantly like their website says I have to go and fight them to get it then they wait 5 days to get back to you they don’t it’s not 24/7 Live support like it says on the website I would suggest no one play here because they are not about anything their website says they are their big fat Liars

  2. Greedy casino, greedy owner. The return of slots is equal to 0. No bonuses. There are no Keshbekovs. Information about bonuses, laid out here, is unreliable.

  3. They confiscated 16000€ fairly won money from me and provided my winnings with a terms they wrote over night.

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