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Mongoose Casino Review

Mongoose Casino is a gambling site that is said to have been inspired by the roots of the ancient Tibetan belief of Feng Shui and the holy Mongoose. It is a no-download casino that lets you enjoy hundreds of games including slots, blackjack, roulette, video poker and virtual sports.

Mongoose Casino is a gambling site that is said to have been inspired by the roots of the ancient Tibetan belief of Feng Shui and the holy Mongoose. It is a no-download casino that lets you enjoy hundreds of games including slots, blackjack, roulette, video poker and virtual sports. This bitcoin-accepting online casino supports multiple currencies and payment methods including bitcoin. Just like other online casinos, it offers a number of bonuses and promotions as well as a cash back program. It also comes with responsible gambling features to help address problem gambling. Players can activate “self-exclusion” which “voluntarily forces”…

Mongoose Casino Ratings:

Trust - 9.9
Quality - 9.7
Promotions - 9.7
Games Diversity - 9.4
Support - 9.4
User Rating: Be the first one !

This bitcoin-accepting online casino supports multiple currencies and payment methods including bitcoin. Just like other online casinos, it offers a number of bonuses and promotions as well as a cash back program. It also comes with responsible gambling features to help address problem gambling. Players can activate “self-exclusion” which “voluntarily forces” players to lock their accounts for a certain period of time so they can avoid spending too much time playing and losing money. Additionally, limits can be set on bets, losses, deposits, and session times.

Mongoose Casino is a sister site of EmuCasino. As such, it looks and feels similar to the latter. We initially thought that it’s a different site intended for players in different regions. However, it is apparently similar to EmuCasino in being a non-US casino that serves the similar online gaming markets.

Account Registration

Getting a Mongoose Casino account takes only a couple of minutes. You have to fill out two forms. The first form asks you to enter your email address, preferred username, country, citizenship, password, preferred language, and date of birth. The second form asks for your first name, surname, postal code, gender, mobile number, address, and a set of question and answer, which will be used in case you need to recover your account.

The whole registration process may take longer compared to those of other online casinos. Before you proceed submitting your filled out registration form, you have to go through a CAPTCHA. You then have to fully activate your account by clicking on the Signup Activation link sent to your inbox. In our experience, we received the Signup Activation link in our email almost instantly, so the process didn’t take a long time.

Mongoose Casino User Interface

Mongoose Casino presents an attractive interface despite the simplicity. The layout makes it easy to find the navigation links you need. If you want to go to your account or profile page, you just need to click on your account name near the upper right corner to display the dropdown menu that lets you go to your Profile, Settings, Limits, Verification, History, Bonuses, and Promo Choice options.

To edit your profile details, you have to go to the Settings window. The Profile window presents your personal information but is not editable. You have to go to the Settings window/tab to edit details you may have mistakenly entered. Your personal details (email, name, gender, and date of birth), however, can no longer be altered. If corrections are needed for these, you have to contact the Mongoose Casino support team to make the necessary changes.

Mongoose Casino advocates responsible gambling so it  provides a Limits tab (alongside the Settings tab under the Profile window). This makes it possible to set a self-exclusion period so you voluntarily bar yourself from accessing your account (and playing) in case you feel you are already gambling too much. You may also set limits on your deposits, bets, and losses.

If you want to proceed to the games, they are neatly presented on the homepage and can be viewed using different filters or based on their game category, popularity, and software provider. We like how Mongoose Casino shows the number of games contained in a specific game category.

Mongoose Casino Games

There were over a thousand games on Mongoose Casino at the time we did this review, including slots, table games, casual games, as well as virtual sports.

  • As usual, slots games dominate the collection on Mongoose Casino. We found 822 of them.
  • There were 24 variants of blackjack games including Multihand, Vegas Single Deck, American, Premier, Spanish, Pontoon, Hi-Lo, and classic blackjack.
  • There were 19 roulette games on the site, which include European, Chinese, American, and Multi-Wheel variants.
  • Mongoose Casino also featured 63 video poker games. The variants include Texas  Hold’em, Three Card Poker, Caribbean Stud Poker, Double Bonus Poker, Jacks or Better, 10s or Better, Jokers Wild, Deuces Wild, Triple Edge Poker, Deuces and Joker, and All American Poker.
  • The casino also had 36 scratch card games and dozens of other casual games such as keno, bingo, craps, sic-bo, dice games, sudoku, poker dice, baccarat, and three card rummy.
  • Additionally, Mongoose offers live casino games, namely Live Blackjack, Live Roulette, Live Baccarat, Live Casino Hold’em, Live Dream Catcher, Live Three Card Poker, Live Caribbean Stud Poker, and Live Extreme Texas Hold’em.

The games are not the fastest when it comes to loading time but they are not that slow that they would make players leave the site. Once the games are fully loaded, mostly there are no performance or responsiveness issues. The games are comparable to what you would find in other major online casinos. The graphics and audio are good. They don’t look dated

Mongoose Casino has a Practice Mode, which means you can enjoy the casino’s games without making a real money deposit.

Mongoose Casino Game Software and Fairness

The games on Mongoose Casino are from numerous online game software providers. Most games are from Microgaming; around 380 of the games on the casino are from this provider. Other notable game software providers are 1x2Gaming, Betsoft, 2by2, Big Time Gaming, Evolution, GameArt, iSoftBet, Multislot, Oryx Gaming, Playson, Xplosive, Pragmatic Play, Quick Spin, and RabCat.

The games on this casino, unfortunately, are not provably fair. There are no widgets or buttons, server seeds, and client seeds readily provided to test the fairness of the game results. However, the games are regularly audited by eCOGRA for their payout percentages. eCOGRA independently evaluates the payout percentage of the casino and verifies the compliance of the game software used with best practice standards. The games are reported to have a payout rate of at least 79.66%.

Is Mongoose Casino Mobile-Friendly?

If you are looking for an online casino you can play using a mobile device, Mongoose Casino is a good option to consider. The casino’s website does not use responsive web design to be mobile-friendly. Instead, there’s a separate mobile version of the website. In case you are accessing Mongoose Casino through your mobile device and you are not automatically redirected to the mobile version of the site, just add the following line after the domain name or after .com: “en/mobile.” In other words, the mobile URL is “mongoosecasino.com/en/mobile”.

Currencies, Deposits, and Withdrawals

Mongoose Casino supports the following currencies: euro (EUR), Australian dollar (AUD), Canadian dollar (CAD), New Zealand dollar (NZD), British pound (GBP), United States dollar (USD), Swedish krona (SEK), Norwegian krone (NOK), and Japanese yen (YEN).

Deposits can be made through Visa credit and debit card, Skrill, Neteller, Instadebit, Flexepin, Neosurf, Paysafecard, ecoPayz, and instant banking. Bitcoins, obviously, are also accepted. We wouldn’t be doing this review if this online casino does not accept bitcoin deposits. There is no option to use bitcoin as the currency for your account balance, though. Bitcoin deposits are converted to their equivalent amount in the fiat currency you chose for your account during registration.

There are also different methods for withdrawals. Based on the details published on the Mongoose Casino FAQ page, the options available are as follows: debit and credit cards, Neteller, Skrill, and bank transfer. Withdrawals through debit and credit cards take at most 24 hours while withdrawals through e-wallets (Neteller and Skrill) are almost instant. For the bank transfer option, the process can take up to 7 working days depending on the bank used.

Bonuses, Promotions, and VIP Program

A number of bonuses and promotions are offered by Mongoose Casino. They can be summed up as follows:

  • 20 Free Spins No Deposit Bonus. This is part of the sign up bonus, which grants players the opportunity to win some cash. However, it is only available to players who are in Canada, Norway, Finland, Sweden, and New Zealand. The wagering requirement is 30x.
  • 100% First Deposit Bonus of up to 200 USD. This is part of the Welcome Bonus Package. This bonus comes with a 40x wagering requirement and expires within 3 days after activation.
  • Birthday Bonus. This bonus offers a present to players depending on their VIP club level. It could be in the form of free spins, cash, or a higher-than-usual deposit bonus.

Unfortunately, at the time we did this review, the VIP club page was unavailable. We couldn’t find details about its VIP program and rewards. We inquired about this and learned that Mongoose Casino’s VIP program is comparable to that of its sister casino, EmuCasino.

The VIP club has six levels, namely Newbie, Bronze, Silver, Gold, Platinum, and Elite. Depending on your VIP level, you can get match bonuses ranging from 100% to 150%, free spins, and increasing VIP points that can be exchanged with gifts or cash.

Country Restrictions

If you are a resident of the United States, you have to look for other online casino options. Mongoose Casino is a non-US casino. It also does not accept players from the UK, Spain, Singapore, Hungary, Malaysia, Denmark, France, Italy, Israel, and North Korea.

Anonymity

Mongoose Casino is not going to be the best option for those who are looking for an anonymous gambling site. This casino has a Know Your Customer (KYC) policy, which means players are required to submit accurate personal details for their account registration along with proofs of identity, address, and payment method.

This KYC policy has good intentions as it seeks to protect players from fraud and prevent money laundering. However, in exchange, players are not allowed to play anonymously even when using bitcoins as deposits.

Mongoose Casino License, Regulation, and Security

Mongoose Casino is a licensed online gambling operation owned and operated by Rock Interactive Ltd., which is under Season Ever Ltd. It has been granted by the Government of Curacao license  #365/JAZ (GLH-OCCHKTW0705242017. Its official business address is as follows: P.O. Box 957, Offshore Incorporation Centre, Road Town Tortola, British Virgin Islands.

Rock Interactive Ltd. is a company established under the laws of Malta with registration #C77142. Its physical office is at Suite 4, 62/63 Morina Court, George Borg Olivier Street, St. Julian’s, Malta.

This online casino ensures security with 256-bit SSL encryption, which is similar to what banks and financial institutions use. The casino is fully certified by Thawte’s SSL web security with extended validation.

It’s also worth noting that Mongoose Casino has a policy of blocking accounts after a minimum of three consecutive login attempts using the wrong username or password. Accounts are also blocked if a login attempt is made from a country different from where you registered your account.

Mongoose Casino has no option for enabling two-factor authentication but its account security system can be already be considered adequate. In fact, the site has a somewhat annoying habit of making you complete a CAPTCHA every so often. You can’t return to the site without passing through a CAPTCHA after a relatively short period of time you are not interacting with the site. There’s also a relatively short session timeout that requires you to log in again after a period of inactivity.

Mongoose Casino Customer Support

Player support on Mongoose Casino is provided primarily provided through email and live chat. Just click on the Support button on the lower right corner of the site to display and select the type of support you want. Unfortunately, support is not available 24/7. When offline, the live chat option becomes a ticket system for receiving inquiries or concerns.

You may also send your inquiries or messages to Mongoose Casino’s support team through the site’s official social media pages: Facebook, Twitter, Google+, and Instagram. The links are on the right side of the footer section of the casino.

Pros and Cons

Pros

  • Over a thousand games to play
  • Responsible gambling functions (self-exclusion and limits on losses, deposits, and bets)
  • Mobile-friendly

Cons

  • Non-US casino
  • No provably fair games
  • No bitcoin withdrawal
  • No 24/7 player support

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