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Jackpot Wheel Casino Review

More than just roulette and spin-a-win games, Jackpot Wheel is an online casino with numerous game options. It is created to be a fun and exciting gambling site with numerous special promotions and support for various deposit and withdrawal options.

One conspicuous feature of Jackpot Wheel Casino is its design. It appears to be created primarily for mobile devices. The three parallel bars on the top left corner of the site is an icon commonly used to indicate the main menu of mobile websites. The designers of the casino used responsive web design but they may have forgotten to change the layout of the site when accessed by desktops/laptops.

More than just roulette and spin-a-win games, Jackpot Wheel is an online casino with numerous game options. It is created to be a fun and exciting gambling site with numerous special promotions and support for various deposit and withdrawal options. One conspicuous feature of Jackpot Wheel Casino is its design. It appears to be created primarily for mobile devices. The three parallel bars on the top left corner of the site is an icon commonly used to indicate the main menu of mobile websites. The designers of the casino used responsive web design but they may have forgotten to change…

Jackpot Wheel Rating

Trust - 9.4
Quality - 9.5
Promotions - 9.7
Support - 9.6

9.6

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Jackpot Wheel provides two options for playing: client-based and web-based. The former entails the installation of a client software while the latter means being able to play instantly through a web browser. This review focuses on the web-based gaming option (instantly signing up for an account online without the need to download and install anything). It also bears noting that when we tried to download the client software, our antivirus marked it as a threat.

Jackpot Wheel offers a good variety of games including slots, table games, video poker, and lottery. It’s just unfortunate that the games don’t appear updated. They are still using Adobe Flash Player.

Account Registration

Getting a Jackpot Wheel account is quick and easy. The process shouldn’t take longer than a couple of minutes. You will be filling out a relatively long account registration form but it’s a straightforward process. You will be asked to enter your email address, password, title (Mr., Ms., etc.), nickname, first name, last name, account currency, date of birth, phone numbers, address, and ZIP code. There are tick boxes that require you to indicate whether or not you are of legal age and you accept the casino’s terms and conditions.

After filling out and submitting the form, you will be redirected to a page indicating that your account has already been created. You will not be automatically logged into your account, though. There is no more email verification step to undertake. You can immediately proceed to logging into your account.

Jackpot Wheel User Interface

The minimalist Jackpot Wheel casino user interface is simple and easy to figure out. On the top left corner of the site, there’s a menu button that shows (upon clicking) the following options: Cashier, My Account, Loyalty, Logout, New Player Bonus, Promotions, Contact Us, and Live Chat. These are basically everything there is you need to navigate around the Jackpot Wheel website.

The My Account link leads you to the Update User Details page, which allows you to update your personal information except for the email address. It also provides the links for changing your password and email verification.

Email verification is not compulsory. As mentioned on the site, it is only for ensuring that players are not fraudulent, and are using their own real email addresses.

If we have anything to complain about the Jackpot Wheel user interface, it’s the way the Cashier (Deposit/Withdrawal) and My Account/Update User Details interfaces are separated. If you go to one, you cannot easily switch to the other. If you are in the My Account/Update User Details page/interface, you can’t find a Deposit or Cashier button. You have to go back to the homepage then click on the Deposit button on the upper right corner to be able to make a deposit.

Nevertheless, the Jackpot Wheel user interface is generally intuitive. We did not encounter incomplete pages or occasional unresponsiveness.

Jackpot Wheel Games

There are over 200 games on Jackpot Wheel. They are categorized as follows: Video Slots, Classic Slots, Table Games, Video Poker, and Other Games.

  • The Video Slots category has 141 games.
  • The Classic Slots category features 17 games.
  • Under Table Games, there are 12 games. These are mostly variants of blackjack, roulette, and baccarat.
  • There are 34 games in the Video Poker category. These include Aces and Faces, Deuces Wild, Bonus Poker, Double Bonus Poker, Jacks or Better, and Joker Poker.
  • The Other Games category features 6 casual games namely Keno, Captain Keno, Berry Picker Scratch Card, PowerBall Keno, and SuperKeno.

The games on Jackpot Wheel don’t come with a “Play for Fun” mode or the option to use play money as currency. Hence, Jackpot Wheel cannot be considered a free bitcoin casino.

The games are relatively good. They don’t as up-to-date as the games of leading online casinos. Still, they are enjoyable and we did not encounter problems while playing with them.

Jackpot Wheel Game Software and Fairness

The games on Jackpot Wheel are from BetSoft, Rival, and Saucity. Unfortunately, they are not provably fair games.

Some of the games require Adobe Flash Player to run. It’s a bummer considering that most casinos at present already use HTML5. You would have to spend some time and effort downloading and installing the Flash Player into you web browser. This is different from simply enabling Flash support in your browser.

Additionally, we encountered Flash Server Error issues while trying out some of the games.

Mobile-Friendliness

As mentioned, Jackpot Wheel Casino appears to be primarily designed for mobile access. It is created with a responsive web design. As such, it automatically adjusts its layout to suit the display size of the mobile device used to access it and to make it easier to tap on the links and buttons.

There was one time when the site only partially loaded when we tried opening it on a mobile device (as shown below). This only happened once, though. It could be due to our internet connection. It’s not a major issue that would affect the mobile-friendliness of Jackpot Wheel Casino.

Currencies Accepted and Methods for Deposits and Withdrawals

Jackpot Wheel supports multiple currencies including the US dollar (USD), Australian dollar (AUD), Canadian dollar (CAD), Danish krone (DKK), Norwegian krone (NOK), euro (EUR), Swedish krona (SEK), and British pound (GBR). While Jackpot Wheel accepts bitcoin as deposits, you can only maintain your account balance in the aforementioned fiat currencies. Bitcoin deposits are automatically converted into the equivalent amount for the currency you selected for your account during account registration.

Depending on your location, deposits can be made through the following options: Visa and MasterCard credit/debit cards, bank transfer, Ecopayz eWallet, UPayCard, Neteller and PaySafeCard. Except for bank transfers, deposit transactions are automatically processed.

Players from Canada can use Ecopayz eWallet and bitcoin. Those from Europe can use credit/debit cards, Ecopayz eWallet, and bitcoin. International players, on the other hand, have the following options: credit/debit cards, prepaid or gift cards, and bitcoin.

When it comes to withdrawals, the options available are courier check, regular mail check, Ecopayz eWallet, credit/debit card, and bitcoin. Credit card withdrawals usually take six to eight days while regular mail and courier checks take 21 and five business days respectively.

Bonuses, Promotions, and Loyalty Program

Just like most other online casinos, Jackpot Wheel has several bonuses and promotions.

 

  • Welcome Bonuses. All of these are like the first deposit bonus and subsequent reload bonuses. You just need to use the bonus codes to avail of them.
      • 200% Match Bonus of Up to 600 USD. Bonus code: JW200
      • 100% Spin Bonus of Up to 200 USD. Bonus code: JACKPOT100
      • 100% Spin Bonus of Up to 400 USD. Bonus code: TRIPLE100
      • 100% Spin Bonus of Up to 400 USD. Bonus code: TRIPLE100
      • 100% Spin Bonus of Up to 400 USD. Bonus code: TRIPLE100
    • Daily Bonuses. These are recurrent weekly bonuses. You need to use different codes for different bonuses available on different days.
      • 150% Daily Match Bonus of Up to 400 USD. Bonus code: FF3X150. This can be used on Saturdays, Sundays, and Mondays.
      • 80% Daily Match Bonus of Up to 160 USD. Bonus code: BON80. This twice-weekly bonus is available on Tuesdays and Wednesdays.
      • 125% Daily Match Bonus of Up to 125 USD. Bonus code: WIN125. This bonus is available on Thursdays.
      • 75% Daily Match Bonus of Up to 100 USD. Bonus code: WIN75. This is another daily bonus offered on Thursdays. Both Thursday daily bonuses (codes WIN125 and WIN75) can be used on the same day.
      • 100% Daily Match Bonus of Up to 200 USD. Bonus code: WIN100. This bonus is available on Fridays.
      • 50% Daily Match Bonus of Up to 200 USD. Bonus code: WIN50. This is another Friday bonus. Both bonus codes WIN100 and WIN50 can be used on the same day.
    • Band Outta Hell.
      • This promotion offers 35 free spins (a no deposit bonus) with the code BAND35.
      • It also offers a 200% match bonus for a maximum bonus amount of 1,000 USD on three deposits with the code BAND200.
  • Happy Hour. If you play from 6:00 AM to 8:00 AM EST on Jackpot Wheel, you can enjoy slots games using 50 free spins after you make a deposit within the two-hour period. If you use this bonus for seven consecutive days, you could be one of the winners of a gift basket voucher, more free spins, or bonus cash.

The wagering or playthrough requirements for both the match deposit bonus and no deposit bonus is 40x the bonus amount. Take note that the multiplier (40x) is only applied on the bonus amount, unlike in other casinos where it is multiplied to the sum of the deposit made and the bonus obtained.

Different games have different contribution percentages for the completion of the wagering requirement. For slots and keno, it is 100%. Roulette and three-card poker contribute 50%. On the other hand, baccarat, video poker, and blackjack contribute 25%, 10%, and 5% respectively.

Jackpot Wheel does not have a VIP or loyalty program and rewards. However, it has an affiliate program that offers a revenue share ranging from 25% to 40% based on the combined net gaming revenue of players referred to the site.

Does Jackpot Wheel Accept US Players?

Here’s good news for US players. Jackpot Wheel accepts players from the United States. We sent an inquiry via live chat to verify this information. The casino, however, does not accept players from Australia, South Africa, the Netherlands, France, and the United Kingdom. These country restrictions are due to commercial reasons as well as financial and legal transaction regulations.

Policy on Anonymity and Security

Using bitcoin at online casinos is one viable way to gamble anonymously. However, in the case of bitcoin-accepting Jackpot Wheel, playing while withholding your identity is not possible. The casino has a policy of requiring true player identity as explicitly stated in its Terms and Conditions.

Players will be asked to present proofs of identity such as utility bills, credit and debit cards, driver’s license, passport, and other government-issued identification cards. The failure to present the documents required for identity verification will lead to the suspension of the account and the cancellation of transactions and winnings. The same penalties will likewise be applied if it is found that a player submitted false personal details for their accounts.

Security on Jackpot Wheel is comparable to those of most other online casinos. It uses SSL 2048-bit encryption. It has the usual session timeout that automatically logs out idle accounts. It, however, does not provide the option to enable two-factor authentication.

Casino License and Regulation

Jackpot Wheel is an online gambling operation owned and operated by Genesys Technology N.V, with the following registered business address: Emancipatie Boulevard 31, Curacao. It is licensed to provide internet gaming services in accordance to a Master Gaming License provided by the Government of Curacao.

Jackpot Wheel Player Support

For player questions, complaints, and concerns, Jackpot Wheel Casino provides 24/7 support through telephone, email, and live chat. The telephone numbers to dial are (toll-free) 1 844 236 8582 for international players, 1 855 745 1441 for those in Canada, and 0800 911 620 for European players. When it comes to email support, the address to use is support@jackpotwheel.com.

Jackpot Wheel has a live chat facility, which can be accessed by clicking on the Live Chat button on the top right corner or the footer part of the casino’s website. It’s a responsive live chat system, although it could use some aesthetic improvement. It looked lacking or incomplete when we tried using it while doing this review.

Pros and Cons

Pros

  • Accepts US players
  • 24/7 player service with live chat
  • Numerous bonuses and promotions
  • Wagering/playthrough requirement is only multiplied by the bonus amount (others multiply it with the sum of the deposit made and bonus obtained)
  • Mobile-friendly casino

Cons

  • Bitcoin is not an option as currency for your account balance
  • Client software is tagged as a threat by antivirus tools
  • Many games require Adobe Flash Player to run
  • No provably fair games

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