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Grand Fortune Casino Review

Grand Fortune Casino is a licensed and regulated gambling site that offers a wide variety of games. It is an “instant play” and “download” casino, which means you can enjoy its games through your web browser or by downloading the gaming client to your desktop/laptop computer. The desktop client, however, is only available to Windows computers. No Mac version has been released as of the time we did this review.

Grand Fortune Casino is a licensed and regulated gambling site that offers a wide variety of games. It is an “instant play” and “download” casino, which means you can enjoy its games through your web browser or by downloading the gaming client to your desktop/laptop computer. The desktop client, however, is only available to Windows computers. No Mac version has been released as of the time we did this review. This online casino does not as many games as other bigger and more established online casinos. It also does not have live dealer games. However, the selection it has should…

Grand Fortune Casino Ratings:

Trust - 9.6
Quality - 9.4
Promotions - 9.5
Games Diversity - 9.7
Support - 9.8
User Rating: Be the first one !

This online casino does not as many games as other bigger and more established online casinos. It also does not have live dealer games. However, the selection it has should offer a good enough variety for most online gambling enthusiasts. To encourages players to sign up for an account, the casino offers several bonuses and promotions. We just wish, though, that the account signup process is a little easier and faster.

Grand Fortune Casino supports a number of payment methods including bitcoin of course. It caters to international players including those in the United States (except for some states). The site can be viewed in four different languages.

This gambling site may not be the best and has nothing exemplary about it, but it’s not a bad option to consider. We just wish its user interface were a little more polished. The games could also use some updating.

Grand Fortune Casino Account Registration

There is no Sign Up button readily presented on the homepage of the casino. If you want to sign up for a new account, you have to click on the Log In button first (on the upper right corner of the site), then find and click on the “Not registered yet? Enter Here” link to go to the actual account registration modal window.

Account registration with Grand Fortune Casino is a three-step process. The first step asks you to fill out a form wherein you have to enter your username, password, email address, and country. The next step is to fill out another online form that asks for your first name, last name, gender, and date of birth. For the third step, you will be asked for your contact details and address. Once you submit the last form, your account will be instantly created and you will be automatically logged in. You don’t have to go through an email verification step.

We have to mention that there’s something weird about the Grand Fortune Casino account registration system. It belatedly if the username you entered is unique/acceptable. It will only tell you if the username you entered in the first step is accepted or has a duplicate after you complete the third form. This is rather inconvenient. It would have been better if issues with the details entered in the earlier steps are immediately pointed out before proceeding to the next forms.

Anyway, it took us nearly two minutes to complete the account signup. It could have been a little faster if only we chose a username that has not existed in the Grand Fortune Casino database yet.

User Interface

The Grand Fortune Casino user interface is slightly different from other online casinos. In most other casinos, account buttons/links are on the upper right corner of the site. In this casino, what’s shown on the upper right corner is just the Log Out link.

There is no link or button (on the homepage) to go to the Profile or My Account page. To go to this page, you have to click on the Cashier link near the upper right corner of the game gallery (on the homepage). This will take you to the Deposit/Withdraw interface that also has the My Account tab. This kind of setup is rather confusing. The My Account tab, however, does not present account details. It only shows your account history and accumulation of comp points.

It’s important to take note of these because Grand Fortune Casino is one of the gambling sites that require identity verification. If you submitted false or misleading account details, that will serve as basis for terminating your account. Make sure your account details are correct so the casino can’t have any reason to suspend or close your account.

The casino can be viewed in four languages: English (default), French, Italian, and German.

Grand Fortune Casino Games

There are more than a hundred games on Grand Fortune Casino grouped into the following major categories: Online Slots, Table Games, Video Poker, and Specialty Games.

  • Just like in most other online categories, slots comprise the most number of games on Grand Fortune Casino. We found 114 at the time we did this review.
  • The Table Games category listed 13 games, namely Baccarat, Blackjack 21, European Blackjack, Face Up 21,  Let Em Ride, Match Play 21, Pai Gow Poker, Perfect Pairs, Pontoon, Suit ‘Em Up 21 Blackjack, Super 21, Tri Card Poker, and Vegas Three Card Rummy.
  • We found 14 games in the Video Poker category. These include Aces & Eights, All American Poker, Bonus Deuces Wild, Bonus Poker, Joker Poker, Sevens Wild, and Loose Deuces.
  • Lastly, the Specialty Games category featured 7 games, many of which are casual games. These include keno, craps, and variants of roulette.

The games come with Practice playing options, which is equivalent to the Play for Fun or Demo option in other online casino. As such, we can consider Grand Fortune Casino as a free bitcoin casino. Players don’t need to make real money deposits to be able to try and enjoy the games, albeit with the consequence of not winning real money prizes.

The casino does not have live dealer games.

Game loading time on this casino could use some improvement, but it’s not a make or break issue. Game graphics, audio, and overall playing experience is just decent. Some games look dated, especially with the 3:4 aspect ratio set for the game interface. Nevertheless, the games are responsive and are not that different from what most other online casino games offer.

Grand Fortune Casino Game Software and Fairness

Grand Fortune Casino uses the game software provided by RTG or Real Time Gaming. The games are not provably fair, but considering the reputability of RTG this shouldn’t be that much of an issue.

The games, by the way, use Flash. You may have to install it in your web browser or activate it (since most major browsers have already disabled or stopped supporting Flash).

Is Grand Fortune Casino Mobile-Friendly?

Because it is created with a responsive web design, the Grand Fortune Casino website adjusts its layout to be suitable for the display size of the device used to access it. As such, this online casino can be considered mobile-friendly. It does not have a separate mobile version of its website. There’s no need to click on a link or button to switch to a mobile-friendly interface.

This casino does not have a mobile app for Android or iOS, but we did not encounter problems in accessing the site and playing the games through a mobile web browser. You may find a link on the site that says “Download App,” but it does not lead you to download page for an iOS or Android app. Also, there’s a section in the site where you can scan a QR code supposedly to go to the mobile version of the site, but this actually does not make you download an Android or iOS mobile app.

Currencies Used and Methods for Deposits and Withdrawals

Grand Fortune Casino accepts US dollar (USD) and bitcoin (BTC). However, account balances are only maintained in US dollar. Bitcoin deposits are converted to their equivalent USD amounts.

The Banking page of the casino indicates that deposits can only be made through debit/credit card and Bitcoin. However, when we viewed our Cashier page, there were several options available. These include debit/credit cards (MasterCard, Discover, American Express, and Visa), Yandex, Players Rewards Card, Bitcoin, and live chat facilitated deposit.

Deposit transactions are generally processed instantly. Of note, there are other deposit options specific to the country where the player is located. You have to contact Support to inquire about these other options.

For withdrawals, unfortunately, Grand Fortune Casino only supports wire transfer. You cannot withdraw through Bitcoin. This is a significant disadvantage since wire transfers usually take around 5 to 10 business days. Sometimes it can even be longer. The minimum allowable withdrawal amount is 100 USD while the maximum is 2,500 USD.

Bonuses, Promotions, and VIP Program

Grand Fortune Casino offers a competitive range of bonuses and promotions. They can be summed up as follows:

  • 200% Bonus Today Free Chip Tomorrow – This is Grand Fortune Casino’s welcome bonus. Bonus code: WELCOME. It has a 50x wagering requirement.
  • 200% Every Day Bonus – Get a 200% match bonus for every deposit you make everyday. Bonus code: EVERYDAY. It also has a 5x wagering requirement.
  • 200% to 450% Bonus on Every VIP Deposit – Depending on your VIP level, you can get up to 450% in deposit match bonus.
  • Weekly Cashback – The percentage of the cashback bonus that can be obtained depends on your VIP level.
  • Other Bonuses Announced on the Website – There are also instances when the casino announces bonuses and promotions not detailed in the Promotions page. For example, while doing this review, when we logged in to our newly created account, we were offered a 325% no-playthrough bonus (bonus code: SLAM325) along with a few other bonuses.

Grand Fortune Casino has a five-level VIP rewards program (Premier, Grand, Deluxe, Supreme, and Absolute). You can get a host of rewards including reward chips (bonus code required), progressive deposit match bonuses (bonus code required), increasing payout on free chips, weekly cash back bonuses (no deposit bonus), birthday and anniversary bonuses, increasing maximum payout limits, and decreasing bonus withdrawal periods.

If you achieve the Absolute (top tier) VIP level, you can get 500 USD introduction VIP chips, 450% deposit match bonus, 7x payout on free chips, a comp point for every 5 USD wagered (lower than the 10 USD required under the Premier VIP level), custom bonus coupons, special event promos, private VIP host access, unlimited max cashout on VIP deposit match bonuses, and faster withdrawal processing.

Does Grand Fortune Casino Accept US Players?

If you are looking for a bitcoin casino that accepts players from the United States, Grand Fortune Casino is a good option to consider. It allows US players to play the real money games, cash out from the welcome bonuses, and redeem “no play no max” bonuses. There are some parts of the United States, however, that are restricted. In particular, those in the states of Maryland and New York are not allowed to play the real money games and cash out the bonus. Those who are located in the minor outlying islands of the US are allowed to play the real money games but are banned from cashing out the welcome bonus.

Here’s a list of some of the other countries restricted on Grand Fortune Casino: Afghanistan, Albania, Algeria, Angola, Armenia, Bahrain, Bangladesh, Belarus, Belgium, Belize, Benin, Bhutan, Botswana, Brazil, Brunei, Bulgaria, Burundi, Cambodia, Cameroon, Central African Republic, Chad, Colombia, Comoros, Congo (both the Republic of Congo and the Democratic Republic of The Congo), Costa Rica, Cuba, Czech Republic, Djibouti, Dominican Republic, Ecuador, Ethiopia, Fiji, French Guiana, French Polynesia, French Southern territories, Gambia, Georgia, Gabon, Ghana, Gibraltar, Grenada, Guatemala, Guyana, Haiti, Honduras, India, Indonesia, Iran, Iraq, Isle of Man, Israel, Jamaica, Jersey, Jordan, Kenya, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Malawi, Mali, Mauritania, Moldova, Mongolia, Morocco, Mozambique, Myanmar, Nepal, Nicaragua, Niger, NIgeria, North Korea, Oman, Pakistan, Papua New Guinea, Philippines, Romania, Rwanda, Samoa, Senegal, Somalia, Sri Lanka, Sudan, Syria, Tajikistan, Timor-Leste, Turkmenistan, Uganda, Ukraine, Venezuela, Yemen, Zambia, and Zimbabwe.

To see the full list of the restricted countries (including the countries banned from withdrawing from their welcome bonuses), open the PDF document or download the MS Word file provided by the casino. The links are in the Terms and Conditions page. Just look for the phrases “PDF Document” and “MS Word.”

Policy on Anonymity, Privacy and Security

Grand Fortune Casino supports the use of bitcoins for playing, but it does not allow anonymous playing. You cannot take advantage of the anonymity that comes with the use of bitcoins as the casino has a policy of verifying the identity of its players. Players who are found to have provided incorrect or misleading personal information in their accounts cancelled without prior notice.

Despite the identity verification requirement, the casino guarantees that it protects its players’ information with standard privacy and security measures. The site uses SSL encryption to protect data exchanges between the players and the casino’s servers. The casino does not provide the option for two-factor authentication but it has a relatively short session timeout, which means logged in player accounts are automatically logged out after a period of inactivity.

Casino License and Regulation

The registered owner of the website GrandFortuneCasino.com is Audeo N.V. but it is managed by Merus (UK) Ltd. Audeo N.V. is a company established under the laws of the Government of Curaçao (license # 8048/JAZ2012-016). It is registered under the following official business address: E-Commerce Park, Vredenburg, Curaçao. Merus (UK) Ltd., on the other hand, is located in 37A Chippenham Mews, London, England W9 2AN,United Kingdom.

Player Support

Customer support on Grand Fortune Casino is provided through email, telephone, and live chat. It is available 24 hours a day, 7 days a week, and 365 days a year. The casino has support staff who can speak French, Italian, and German.

For email support, send your questions or concerns to the following email address: support@grandfortunecasino.com or click the Email Us button on the Support page of the casino.

If you want to contact the casino’s Support staff via telephone, dial the number 1-833-444-0144 if you are in the USA or Canada, 0800-919439 for France, 800-797-294 for Italy, 0800-919439 for Germany, and 0-808-189-1291 if you are in other parts of the European Union.

Lastly, if you want to use the live chat support facility, click on the Live Chat button under the Support page. Grand Fortune Casino uses the Zendesk live chat service.

Pros and Cons

Pros

  • US-accepting bitcoin but with some states restricted
  • Generous bonuses and promotions
  • 24/7 support through live chat, email, and telephone

Cons

  • Does not support bitcoin withdrawals
  • Games require Flash (for the web-based gaming)
  • No provably fair games

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