CoinStar is an online casino said to have been “created for the new generation of online casino players.” It is designed to be mobile-friendly so players may enjoy the games anytime and anywhere they want. This casino aims to provide outstanding entertainment service and an enjoyable playing experience by using software from top online game providers. It features a decent collection of casino games with good variety. CoinStar accepts a number of payment options for the convenience of its players.
As a licensed online casino, CoinStar primarily serves the European market. Unfortunately, it does not serve real money players who reside in the United States and the United Kingdom. Everyone thus has the option to enjoy the games on the site but only through “play money.” CoinStar has a special currency that can be used to play the games without having to deposit dollars, euros, pounds, or bitcoins.
This review was made at a time when the CoinStar website appeared to be unfinished. Some pages lacked sensible content and some buttons didn’t work. The site would likely be fixed later on so this review focuses on the more important core aspects of the casino. The defects encountered will be mentioned without being perceived as major negative points.
To sign up for a CoinStar account, you will be asked to enter your email address, password, and preferred currency. You are also given the option to opt out of promo and newsletter emails from CoinStar. Uncheck the checkboxes for “Receive Promos” and “Receive Newsletters” if you don’t want to get these in your in your inbox.
Be sure to check the “I am 18 years old and I accept the Terms and Conditions” checkbox before you click the Sign-Up button. Otherwise, you can’t proceed with the registration. We actually forgot to do this and we thought something was wrong with the site as we couldn’t get past the registration form.
You need to confirm your email address before a CoinStar account can be verified. You may not promptly receive the confirmation email from CoinStar so you may need to be a little patient and wait.
Once you receive the confirmation email regarding your account registration, just click on the confirmation link and you will be automatically logged into your account.
It took us a couple of minutes to create an account. This includes the time spent not realizing that the “I am 18 years old…” checkbox needs to be checked. Overall, signing up for a CoinStar account is a relatively quick and easy process.
CoinStar User Interface and Site Languages
Once you are logged into your CoinStar account, you may notice that nothing much changes. The only noticeable difference is the appearance of the Deposit button on the upper right corner of the site and the drop-down button that provides the links to the My Account, Withdraw, Bonuses, My Bets, and History pages.
Just like most online casinos, you may be required to add personal details to your account. To add or edit your personal details, go to the My Account page. If you have tried other online casinos before, you will find the page familiar. The CoinStar My Account page has six tabs, namely Balance, History, Bonuses, Affiliate, Profile Info, and Gambling Limits.
The Balance tab is where you make deposits and withdrawals, as well as, monitor the funds you have in your account. History is where you can see logs of your transactions, bets, and bonuses. The Bonuses tab is obviously where you will find a history of your bonuses and where you can add promo codes. Of course, the Profile Info tab is where you can add or edit your personal details including your name, date of birth, gender, address, and phone numbers. You can also change your password under the Profile Info tab and monitor your account’s activity sessions. The ability to see your active sessions is certainly a great feature as it helps you detect if somebody has been accessing or using your account without your permission.
The Gambling Limits tab, on the other hand, is an excellent feature on the CoinStar account dashboard that helps address the possibility of pathological or a problem with gambling. It lets you set loss and wager limits so you don’t end up losing more than what you can afford to lose. It also enables the setting of session limits. This is basically the counterpart of the “self-exclusion” function you will find in other online casinos that have gambling control features. With this, you can prevent yourself from accessing your CoinStar account for a period you specify. You may cancel this session limit but you will have to wait for 7 days for the processing of your request.
The account dashboard could be better if it includes the option to enable two-factor authentication but this is not a major issue. What’s slightly worrisome is the lack of a session timeout. It took us a couple of days to do this CoinStar review so we continuously had the site on our browser. Of note, the site never automatically logged our account out (or required us to log in again), even after our computer went to sleep a few times. This can be a security issue for those who don’t habitually log their accounts out.
The other sections of the CoinStar website should already be self-explanatory. Some sections appear to have not been finalized or completed yet, like the FAQ page. The absence of links for the social media buttons on the footer part of the site is also noticeable. These are not major issues, though. We reckon they are set to be completed or finalized soon.
The Games on CoinStar
At the time we did this review, there were over 140 games on CoinStar. The games can be viewed according to the following game categories: Slots, Video Poker, Casual, Card Games, and Roulette. Here’s a summary of the games (at the time this review was made):
- Like in most other online casinos, the Slots category on CoinStar had the most number of games. It had 89 games at the time we did this review.
- The Video Poker category had 14 games including the following: Jacks or Better, Wild Texas, All American, Joker Poker, Deuces Wild, Five Draw Poker, Deuces and Jokers, Tens or Better, Bonus Deuces, Double Joker, Split Way Royal, Double Bonus, and Bonus Poker.
- CoinStar’s Poker Games category featured 29 games including Caribbean Poker, Texas Hold’em, Trey Poker, Oasis Poker, Red Dog, Pai Gow, Pyramid Aces and Faces, Ride’m Poker, Three Card Rummy, and Triple Edge Poker.
- Under the Casual games category, there are 5 games, namely Heads and Tails, Minesweeper, Scratch Dice, Virtual Racebook 3D, and Scratcherz.
- Lastly, the Card Games category had 18 games that include variants of baccarat, blackjack, and pontoon. The category also has an American Roulette game.
There is no Play for Fun button on the games. However, CoinStar can still be considered a free bitcoin casino as it has a FUN currency. If you are not ready to play with real money yet, you can use the FUN currency as you play the different games on the site.
CoinStar Software and Game Fairness
The games on CoinStar are from SoftSwiss and BetSoft Gaming. The game provider NetEnt is mentioned on the Terms and Conditions page but we couldn’t specifically locate the NetEnt games on the site.
The games don’t require Flash or other special software. You can play them using Google Chrome, Microsoft Edge, Safari, or other popular web browsers without the need to install additional add-ons or plugins.
If you want a provably fair online casino, you may have to look for other options as CoinStar does not have provably fair games. There are no provably fair testing widgets provided to help you test the fairness of the game results. There’s also nothing mentioned about the Random Number Generator (RNG) used for the games. Still, since CoinStar sources its games from SoftSwiss and BetSoft, two of the most well-known names in casino games, we don’t see a major issue with this.
CoinStar Is Mobile-Friendly
As mentioned, CoinStar is a mobile-friendly online casino. It does not have a separate mobile version of its website but its site uses responsive web design, allowing it to automatically adjust its layout and the amount of content it shows according to the display size of the device used to access it. We ran a test with Google’s Mobile-Friendly Test service and found no loading issues.
CoinStar does not have a mobile app, but this isn’t a drawback. Being able to play through a mobile web browser is even arguably better as you don’t need to install or update any apps. You just need to have a reliable mobile web browser.
Currencies Accepted, Deposits, and Withdrawals
CoinStar accepts the following currencies: US dollar (USD), Euro (EUR), British pound (GBP), and Bitcoin (BTC).
To make a deposit, just click on the Deposit button in the upper right corner of the site. This will take you to the different payment methods supported (various online wallets and VISA and MasterCard credit and debit cards). Just follow the prompts and you should be able to quickly complete the deposit. Bitcoin deposits can be done through Cubits. There’s a minimum deposit amount imposed: 10 USD/EUR.
For withdrawals, the standard minimum amount that can be withdrawn is 50 USD/EUR but if you choose wire transfer to a bank outside of the European Union, the minimum withdrawal amount is 500 USD/EUR/GBP. The maximum depends on the withdrawal method you use. If you request for a withdrawal that exceeds the maximum amount allowed, the withdrawal will be made in installments. The maximum time it takes for a withdrawal to be processed is 3 days, depending on the payment option used.
Bonuses, Promotions, and Affiliate Program
At the time this review was made, there are only two types of bonuses offered on CoinStar. They are summarized below:
- 200% Welcome Package of up to 1 BTC / 100 USD / 100 EUR. This is essentially a first deposit bonus. It is only applicable to the first bonus of a player.
- Week Bonuses Available as 50 Free Spins or a 25% Reload Bonus. The Free Spins weekly bonus is a no deposit bonus available every Friday. The reload bonus, on the other hand, is available every Wednesday.
CoinStar has an affiliate program but its website does not mention details about the revenue share or earnings you can make with it.
CoinStar accepts players from different parts of the world, provided they are of legal age (18 years or older), and there are no laws in their country or jurisdiction that prohibit online gambling. Those who are residents or citizens of the United States and the United Kingdom, however, are restricted from playing real money games on the site. This restriction also applies to playing with Bitcoins. In other words, CoinStar is a non-US/UK Bitcoin casino.
Policy on Anonymity
If you are looking for an anonymous bitcoin casino, CoinStar is not going to be the best option. This online casino, as stated in its Terms and Conditions, reserves the right to require proofs of identification from players before they can make any withdrawal. Even when using bitcoins, the identification requirement may also be imposed.
Additionally, CoinStar makes it clear that false personal information used in player accounts can serve as grounds for the processing of withdrawals to be refused, which can also lead to the eventual termination of accounts.
CoinStar License, Regulation, and Security
CoinStar is a licensed online casino but the details provided on its website regarding its license and regulation are confusing. As mentioned in its Terms and Conditions page, its games are licensed through SoftSwiss N.V. Wilhelminalaan, 43A PC 3095, Limassol, Cyprus. The information about licensing presented on the site appears to refer to CoinStar as SoftSwiss Casino, operating under registration #131879, registered with the Government of Curacao. This could be a minor error, though, and may eventually be corrected later on.
When it comes to security, CoinStar guarantees standard protection through 128-bit SSL encryption technology. The site ensures secure payment processing. It also has an anti-fraud system to address all types of financial fraud. Cashouts are carefully handled to avoid problems.
CoinStar Player Support
CoinStar Casino provides support mainly through email. If you have questions, complaints, or requests for assistance, you have to go to the Support page (link is on the top menu portion of the site) to use the Contact Form. Unfortunately, there is no option for telephone support. You also can’t contact CoinStar via live chat. There’s nothing mentioned if support is available 24/7. The CoinStar website presents social media buttons in the footer part but they don’t have links associated with them.
Pros and Cons
- Licensed Bitcoin-accepting online casino
- Multiple payment methods supported, including Bitcoins
- Games supported by SoftSwiss and Betsoft
- Site seems incomplete (some buttons not working and pages lacking content/details)
- Non-US and non-UK casino
- Not an anonymous online casino
- Support only provided through email