Café Casino is a bitcoin-accepting gambling site that touts its fast payouts and having more opportunities for winning. This online casino features a good collection of games, which include slots, various table games, and video poker. This online casino does not provide provably fair games but it guarantees the fairness of the titles in its collection.
As stated on its About Us page, Café Casino aims to provide players the most of their gaming experience in an unforgettable atmosphere. It claims to offer “stellar promotions” and “five star customer service.” It has a welcome bonus worth up to $5,000, a $100 referral bonus, and a host of other promotions. It also offers “fast and free payouts.” Find out if these claims are true in the review below.
Just like in other online casinos, to sign up for an account on Café Casino, you have to click on the Join Now button. You will not see this button if you are accessing the site from a restricted country. You will be automatically be blocked.
The signup process on Café Casino can take a bit more time as compared to that of other online casinos. The registration form asks for several details including your full name, maiden name, phone number, email address, birthdate, and ZIP code. It took us perhaps more than a minute to complete the process. There is no email confirmation required. You will be automatically logged in once your account registration is completed.
Café Casino User Interface and Site Languages
The Café Casino user interface is intuitive. It is easy to navigate. There should be no difficulties finding the sections you want to access.
The account dashboard can be accessed by clicking on your player name near the upper right corner of the site. The account dashboard comprehensively presents the functions you will be frequently using. On the top part, there are the buttons for making a deposit, making a referral, managing your bonuses, and requesting a withdrawal. On the bottom part, you can find options for editing your profile details, changing your password, and monitoring your transactions and messages. There’s a Settings button but it actually only provides the option to change your timezone. There are no other account settings you can change.
There’s a gift icon near the upper right corner of the site. Clicking on this opens the Bonuses page, which shows all of the bonuses available to you. This is a convenient feature as it lets you know all of the bonuses you can avail of, so you don’t get to miss the opportunity to get a bonus. Just be sure, however, that you can complete the wagering/playthrough requirements before you avail of a bonus.
If you want to access the Help page of the site, click on the button with a question mark near the upper right corner of the site (beside the dialog icon). For support, click on the dialog bubble icon.
Café Casino is only available in English texts, which is understandable since this online casino appears to be aimed at North American players only.
Café Casino Games
Café Casino has a good collection of games that are neatly grouped into the following categories: Specialty, Slots, Blackjack, Table Games, and Video Poker. We found around 260 games on the site when we did this review.
- At the time this review was written, the Specialty category had 25 games, most of which are variants of scratch cards, bingo, and sudoku.
- As usual, the Slots category had the most number of games. There were around 200 slot games on the site when we did this review.
- The Blackjack category listed only 7 games. These were The New Blackjack, 21 Blackjack, Perfect Pairs, Zappit Blackjack, Single Deck Blackjack, European Blackjack, and Double Deck Blackjack.
- The Table Games category had 14 games. These were American Roulette, Baccarat, Blackjack, Caribbean Hold’Em, Caribbean Stud Poker, Classic American Roulette, Classic Craps, Classic European Roulette, Craps, European Roulette, Let ‘Em Ride, Pai Gow Poker, Tri Card Poker, and Vegas Three Card Rummy.
- Lastly, the Video Poker category had 17 games including Deuces Wild, Bonus Poker, Jacks or Better, and Loose Deuces 1 Hand.
The games come with Real Play and Practice Play versions. The latter is similar to the Demo or Play for Fun game versions in other online casinos. They provide full versions of the games but without the opportunity to win prizes. As such, Café Casino can be considered a free bitcoin play casino (even without a bitcoin faucet). You can still play the games on the site without having to make a deposit or buy a chip. The games each have their respective game information pages to guide players on how the games are played and on the bonuses or promos being offered.
The games are relatively quick to load. They are also responsive. We did not encounter technical issues as we were doing this review. The graphics are good, not outstanding. We just wish the games are in 16:9 aspect ratio since the 4:3 aspect ratio appears rather dated. Most device displays nowadays have already ditched 4:3. You can see thick black bands on the sides of the games if you turn full screen mode on, and also if you play the games on mobile devices.
Café Casino Software and Fairness
There’s nothing mentioned about the game software used on Café Casino. There are sources online that say the games are from Real Time Gaming (RTG), Bodog Custom, and Betsoft. We couldn’t verify these as the games don’t come with branding in them.
The games are not provably fair. They don’t come with provably fair testing widgets. However, Café Casino states in its About Us page that their game software is 100% certified by iTechLabs, a third party company that specializes in the testing and certification of online games.
The games are in Flash. Your browser may no longer be supporting Flash so you may need to install Flash or switch to a web browser that supports Flash.
Café Casino Is Mobile-Friendly
Café Casino has a mobile-friendly website. On Google’s Mobile Website Speed Testing Tool, it scores 100/100 for mobile friendliness and 53/100 and 70/100 for mobile and desktop speed respectively. This online casino does not have the fastest and most optimized mobile website implementation but it does a good enough job providing a decent mobile online casino gaming experience.
Currencies Accepted, Deposits, and Withdrawals
US dollar (USD) and bitcoins (BTC) are the currencies supported on Café Casino. The account dashboard and games only show $/USD, though. Bitcoin deposits are converted to dollars.
Deposits are accepted through credit card and bitcoin transfers. The credit cards accepted are Visa, MasterCard, and American Express. You need to enter your street address before you can use the credit card deposit method. This is needed to verify your identity. For bitcoin deposits, just follow the guide shown on the bitcoin deposit interface.
Arguably. bitcoin is the better deposit and withdrawal method mainly because the transactions are faster and the minimum and maximum withdrawal amounts allowed are more favorable.
Bonuses, Promotions, Player Rewards, and Affiliate Program
Café Casino offers a variety of bonuses and promotions. They can be summed up as follows:
- 500% Super Play Welcome Bonus of up to $5,000 or 100% No Max Welcome Bonus. This serves as the first deposit bonus. It is a cashable bonus you can get by using the bonus code “CAFE500.” Wagering requirement: 35x. You may get this bonus with only 25x wagering requirement by using the code CAFE100 but the maximum bonus amount is reduced to $1,000. The difference between these two welcome bonus options, except for the lower maximum bonus and wagering requirements, is the lack of a cashout limit on the bonus. Super Play Welcome Bonus has a 10x maximum cashout while No Max Welcome Bonus has none.
- 600% Super Play Bitcoin Match Bonus of up to $6,000 or 150% No Max Bonus up to $1,500. Obviously, this is a bonus you get for playing with bitcoins. Wagering requirement is 35x for the Super Play option and 25x for the No Max option.
- $10 Free Chip Bonus. This is a bonus you get simply for signing up for an account. You need to use the code CAFE10. Wagering requirement is 60x.
- Café Casino Perks. These are offered in the form of daily cashbacks, weekly bonuses, weekly prize draws, and a birthday bonus. The details for these may periodically change so check out the Promos & Perks page (link is near the lower right corner of the site) to learn about the details.
- $100 Referral Bonus. There is no limit as to the number of referrals you can get. However, this referral bonus is subject to a 35x wagering/rollover/playthrough requirement. Also, you can only get the referral bonus after you and your referred player has made a real money deposit worth at least $20.
As mentioned, Café Casino automatically detects countries that are deemed restricted. If you are accessing the site from a restricted country, you will not be able to access the site. You will just see the “Blocked” message. Being able to access the site, however, does not necessarily mean that your country is not restricted. There are some who can access the site but are still not supposed to be playing on Café Casino with real money. For example, if you are from New York, you will be able to access the site but the state is actually restricted.
Café Casino is a US-accepted bitcoin casino but it does not accept players from Maryland, New York, and New Jersey.
Policy on Anonymity
For those who are looking for an anonymous bitcoin casino, here’s some bad news. Café Casino does not support anonymous playing. As clearly stated in its Terms of Service, if you register an account, you will be asked to submit your real name, address, email address, telephone number, and date of birth. You may be required to submit supporting documents or information to have your identity verified. Even if you play exclusively using bitcoins, you cannot proceed to playing and claiming your winnings anonymously.
The failure to send your correct details or verify your identity can be used as grounds for terminating your account. If your account has been terminated, all activities associated with it will be deemed invalid. Your winnings and bonuses will be forfeited. Your account balance, if there is any, may not be refunded.
Café Casino License, Regulation, and Security
The Café Casino website does not provide details about its licensing and regulation. The only detail relevant to this that we found on the site is a business address to which complaints from players are to be directed. The address is as follows:
Café Casino appears to be based in Canada so if there are complaints about its operation, they are most likely to be settled under the jurisdiction of a Canadian court.
When it comes to security, this online casino guarantees that all reasonable effort to protect the privacy and security have been implemented. It’s not detailed what these efforts or measures are but at the very least, the site appears to be SSL encrypted (given the HTTPS in the URL).
Café Casino Player Support
If you have questions or if you need technical assistance, click on the dialog cloud icon or message icon near the upper right corner of the site to open the Contact Us email sending form. You can send an email for your inquiries or requests for assistance directly to Café Casino’s support team through this form. You may also call the number 1-888-364-1850. Additionally, you can send messages to Café Casino’s official Facebook and Twitter accounts. The links are located near the lower right corner of the site.
Before you ask questions through email or telephone, though, it is recommended going over the Help page of the site as your questions may have already been answered there.
Pros and Cons
- Good collection of games
- 24/7 customer support, including phone support
- Mobile-friendly site and games
- 35x wagering requirement on the referral bonus
- Games are not provably fair
- Limited to mostly North American players