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Betchan Casino Review

No, this online casino is not related to or associated with 2Chan, 4Chan, and all the other Chan’s on the Internet. Betchan is an online gambling site operated by Softswiss N.V., a company that has been in the online casino business for several years.  This licensed and regulated online gambling operation is committed to providing a safe and secure destination for gambling with cryptocurrency and fiat currency. It also promotes responsible gambling.

No, this online casino is not related to or associated with 2Chan, 4Chan, and all the other Chan’s on the Internet. Betchan is an online gambling site operated by Softswiss N.V., a company that has been in the online casino business for several years.  This licensed and regulated online gambling operation is committed to providing a safe and secure destination for gambling with cryptocurrency and fiat currency. It also promotes responsible gambling. Betchan offers a comprehensive collection of games. From slots to table games, card games, poker, blackjack, and lottery, it will be unlikely for you to run out of…

Betchan Ratings:

Trust - 95%
Quality - 97%
Promotions - 95%
Games Diversity - 95%
Support - 99%

96%

Top Rated!

User Rating: 3.74 ( 5 votes)

Betchan offers a comprehensive collection of games. From slots to table games, card games, poker, blackjack, and lottery, it will be unlikely for you to run out of options.  There are also casino games with live dealers. The list of games continues growing and if you want to quickly find the new titles added, you just have to click on the “New” section.

Betchan uses cryptocurrency and fiat currency. It has also partnered with a number of payment service providers to make it easy for players to place their deposits and process their withdrawals. It’s just a little letdown, though, that this online casino does not appear to put emphasis on anonymous gambling. During the registration process, the site asks for your name and email address as well as your full address.

Betchan HomePage

Nevertheless, Betchan is still one of the more commendable online casinos that use bitcoins. It is a reliable gambling site that also offers generous amounts of bonuses.

Fast Signup Process

Signing up for a Betchan account is fairly fast and simple. You only have to enter your email address and password, and indicate your currency of choice. There’s an option for a FUN currency, which is essentially play money intended for those who only want to play without wagering real money. As usual, we took some time to look for the bonus code to enter into the Bonus Code field. We found one by doing a little Googling.

All in all, it took less than 15 seconds to have our account created and confirmed. The confirmation email promptly arrived on our inbox so we were able to quickly proceed to completing the account creation process.

Betchan sign up

Straightforward Account Dashboard

As we logged into our newly minted account, we were greeted with a familiar setup. The account dashboard is accessed by clicking on the username (email) link near the upper right corner of the page. Curiously, the Deposit button appears to be defective. Clicking it does not take us to the Deposit interface.

We did more tinkering until we realized that the Deposit button was not working because we chose the FUN currency during the signup process. This was remedied by adding a new currency. After we added BTC as a new currency, the Deposit button appeared on the dashboard. The red Deposit button on the main page also worked.

Betchan Dashboard

The account dashboard is similar to the many other online casino dashboards we have reviewed. Everything is neatly presented. The functions expected are there. There are little instructions provided for certain sections. It also comes with a section for uploading documents, a feature that somewhat appeared “foreboding” for our hopes for anonymity.  Usually, whenever this feature exists, there’s the possibility that the casino may require some documents to verify withdrawals and other important transactions.

Exciting Collection of Games

There are more than 400 games on BetChan. Our rough manual count reached 429. These games are divided into 11 categories namely, Slots, Roulette, Video Poker, Blackjack, Table Games, Card Games, Poker Games, Casual, Live, Lottery, and Jackpot Games.

Betchan casino games

  • The Slots category has the most number of games. We counted 298 of them. This means an extensive variety of slots games including those that feature TV, movie, and animation themes like Playboy Online Slot, Jurassic Park Online Slot, Thunderstruck II, 300 Shields, and Game of Thrones Online Slot.
  • The Roulette category listed 10 games. One of them is a live roulette game with live dealers.
  • There are 25 games in the Video Poker category although a good number of them appear to be duplicates.
  • The Blackjack category has 6 games, one of which is a live game.
  • Meanwhle, the Table Games category has 13 games although this number includes the Blackjack games already listed in another category. The list includes live Baccarat, Blackjack, and Roulette games.
  • There are 41 games under the Card Games category but a number of them are also listed in other categories.
  • On the other hand, the Poker Games category features 9 games which include Casino Hold’em, Texas Hold’em, and Let It Ride.
  • Under the Casual Games category, there are 53 listed. These include Scratch Dice, Bingo Bonanza, Electric Bingo, Joker 8000, Minesweeper, and Premier Racing.
  • There are 5 live games listed. In addition to those that were already mentioned, there’s Live Keno and Live Lottery.
  • For the Lottery category, there are 3 games namely, Live Keno, Keno, and Live Lottery.
  • Lastly, the Jackpot Games category lists 7 games.
  • All of these games come with Play for Fun versions for those who want to try them out first before placing actual bets in bitcoins or fiat currency. The games on Betchan won’t win races when it comes to loading speed as they seem to take forever to load. However, things work fine once everything gets fully loaded. The graphics are good and there are no issues in the game interface.

Gaming Platform and Provability

The games on BetChan are from SoftSwiss, Quickfire, and Ezugi. These three online gaming software providers are some of the most reputable names in the world of online casinos.

The games are provably fair although they don’t come with the convenient widgets you get to find alongside the games of other leading online casinos. You can manually check the games for fairness. BetChan asserts that their Random Number Generator is reliable and free from any form of manipulation.

Not Suitable for Mobile Gaming

Betchan casino mobile

This BetChan review wouldn’t be complete without discussing the mobile-friendliness of this online casino. It’s unfortunate that BetChan’s website does not come with a responsive web design. Loading it on a mobile browser loads the same layout you will find in the desktop version. We tried loading BetChan on our test device and consulted Google’s Mobile Friendly Test. The website does not have a mobile viewport set and the links are too close with each other that it becomes difficult hitting the right links for navigation. Moreover, BetChan does not have mobile apps for either iOS or Android.

Currency, Deposit and Withdrawal Handling, and Betting Guidelines

Betchan makes use of four currencies. In addition to BTC, it also accepts USD, EUR, and GBP.

The minimum deposit amount is set at 0.05 BTC or 10 EUR/USD/GBP. There is no maximum deposit limitation.

Payment methods include VISA and MasterCard credit and debit cards. BetChan, unlike other casinos, has not provided a comprehensive guide on the different payment methods supported. However, they promise to provide assistance through the customer support email.

For withdrawals, the minimum is at 0.05 BTC or 20 EUR/USD/GBP. There are also weekly and monthly cash out (withdrawal) limits set at 4,000 EUR and 10,000 EUR respectively. Betchan reserves the right to hold withdrawals to check the identity of the player or the person making the withdrawal.

Bitcoin winnings are to be withdrawn from the same bitcoin wallet used in making the bitcoin deposits. Similarly, winnings in fiat currency are to be withdrawn through the same way the fiat currency in the account was deposited. There are workarounds to be able to withdraw winnings using a payment method that is different from the method used in making the deposit but it would be better to clarify your options with customer support instead of trying these on your own.

It’s important that we highlight in this Betchan review that funds cannot be withdrawn if there are bonuses obtained that have not met the wagering requirements yet. That’s why it makes sense for some players to simply reject the bonuses.  There’s an option in the account dashboard for rejecting bonuses.

BetChan Bonuses and Rewards

BetChan offers the following bonuses and rewards:

  • 130% first deposit bonus of up to 1 BTC or 100 EUR/USD/GBP + r20 free spins on the Starburst Slot game
  • 75% second deposit bonus of up to 1 BTC or 100 EUR/USD/GBP + 20 free spins on the Attraction Slot game
  • 50% third deposit bonus of up to 1 BTC or 100 EUR/USD/GBP + 20 free spins on the Starburst Slot game
  • 25% fourth deposit bonus of up to 1 BTC or 100 EUR/USD/GBP + 20 free spins on the Fruit Shop Slot game
  • BetChan also offers A Monday 50% reload bonus OF up to 0.2 BTC or 50 EUR/USD/GBP + 25 FREE spins on Starburst Slot.
  • A Friday Free Spins Day is also being offered. It is obtained by simply making a deposit of at least 0.05 BTC or 20 EUR/USD/GBP and wagering this amount. Twenty free spins are provided for this bonus.

These bonuses can only be availed once by each player. The wagering requirement, on the other hand, is not a simple number of times of wagering. You have to use a formula to get the required amount of bets you should have placed to meet the requirement. Refer to the FAQ page for more detail on this.

Player Restrictions and Site Languages

Players on BetChan are expected to be of legal age but there are no restrictions if players only “play for fun.”

Unfortunately, BetChan does not serve players in all parts of the world. It is a non-US bitcoin casino. Players from the United States, however, may play games on BetChan using the FUN (play money) currency. Players in the following countries are also not allowed to play with bitcoins and fiat currency: Antigua and Barbuda, Aland Islands, Afghanistan, Barbados, Haiti, Belize, Bahama Islands, Grenada, Iraq, Guyana, Iran, China, Dominica, Mexico, Macao, Libya, Montserrat, Saint Kitts and Nevis, Netherlands Antilles, Saint-Vincent, Saint Lucia, Suriname, Syria, Sudan, Jamaica, Trinidad and Tobago, and the Philippines.

To better serve BetChan’s international gaming community, its website is available in the following languages: English, French, Russian, Turkish, Spanish, Italian, and German.

BetChan Customer Support

BetChan Customer Support

For this BetChan review, we are giving away excellent marks for this online casino’s customer support. Support is provided through an online email sending form and live chat. The live chat is highly responsive and tended by a knowledgeable staff. It’s easy to access this live help because of the Live Help button on the left side of all pages of BetChan’s website. The online email form, on the other hand, can be conveniently accessed through the Support button to the right side of all pages.

BetChan Licensing, Regulation, Privacy, and Security

BetChan Licensing, Regulation, Privacy, and Security

Betchan guarantees that it is doing everything within its means to ensure that players’ accounts are secured from unauthorized access.  It also implements a strict anti-fraud policy. Just like most other online casinos, Betchan maintains a policy of allowing players to have only one user account.  This online gambling site is based in Limassol, Cyprus. It is operated by SoftSwiss N.V., a Curacao licensed and registered company regulated by Antillephone. It operates with registration number 131879.

Know More about BetChan

To avoid having issues with BetChan’s system, current and prospective players are advised to read the Terms and Conditions and visit the  FAQ section. The site also has a page devoted to responsible gaming. For information on the latest bonuses, it is recommended checking out the HOT Bonuses page. Unfortunately, BetChan does not have social media accounts.

Pros and Cons

Pros

  • A little complicated wagering requirement
  • Generous deposit bonuses and free spins
  • Bitcoin and fiat currencies accepted
  • Responsive live chat support
  • Extensive selection of games

Cons

  • Not ideal for those who want absolutely anonymous online gambling
  • Not Compatible with mobile devices
  • Some games take a long time to load (the ones from Quickfire/Microgaming).
  • US players are not allowed to wager bitcoins or fiat currency. Players from a considerable number of other countries are also not allowed to play with real money

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6 comments

  1. Jovana Mladenovic

    Hi, BETCHAN doesnt want to pay my win. They called me when i was working and couldnt talk because of my manager. Later i emailed them to call me again but they didnt want to. Please help me where to complain and how to sue them because i think they are cheaters. Thanks in advance.

  2. The review is not accurate. This is a mobile-friendly casino, accepting users with any Android, iOS or Windows 10 powered device. If you really want to have the best reviews possible, use my credentials provided bellow to contact me.

  3. They do not payout. Not instant. This is a fraudulent company. Avoid at all costs. They literally just take your money.

  4. Warning! Betchan casino is rogue! If you win a bigger amount, they will confiscate it and close your account even if you didn’t breach any terms and conditions! They have fooled the whole business to get good online reviews. Avoid like plague!

    • I can confirm this to be true. They take your money and don’t payout winnings. NOT TO BE TRUSTED. DO NOT DEPOSIT!

  5. BETCHAN IS A FRAUDULENT SITE. DO NOT DEPOSIT.

    I made four deposits for 500 mBTC each. I lost all of the first one. Successfully withdrew 60 mBTC from the second one. Lost the third. And tried to withdraw 1100 mBTC from the fourth deposit, but…..they disabled my account.

    I can only conclude that they will honor their terms and conditions as long as you are losing. As soon as you have a significant win (i.e., over 1 BTC), they disable your account without stating why. Here is the transcript from our last chat after my account was closed:

    Hello, thank you for playing at our casino! How could I help you? Hallo! Danke, dass Sie in unserem Casino spielen! Was können wir für Sie tun? Здравствуйте, чем мы можем Вам помочь?

    User 01:12:13 am

    Why was my account disabled?

    Support Agent 3 01:12:34 am

    Please, wait a moment, we need to check it.
    Dear player, your account was closed for the reason of breaching the following points of the casino rules. The link is attached:
    https://www.betchan.com/info/terms-and-conditions

    -participating in any type of collusion with other players
    -providing incorrect registration data
    -development of strategies aimed at gaining of unfair winnings
    -fraudulent actions against other online casinos or payment providers
    – creating two or more accounts
    – other types of cheating 01:15:19 am

    User 01:16:00 am

    Which of those terms did I violate?
    I was not winning at your casino, btw

    Support Agent 3 01:17:07 am

    You have violated one of these terms. Your account was closed by the decision of our managers, unfortunately we cannot change it

    User 01:17:19 am

    Can you answer my question?
    I will repeat, which of the terms did I violate? 01:18:12 am
    ? 01:19:53 am
    Is it a violation to ask for a withdrawal greater than 1 BTC? Considered “cheating”? 01:20:41 am
    Can you honestly tell me this isn’t a scam site? 01:21:40 am

    Support Agent 3 01:22:42 am

    This is not a scam site, you have violated terms and conditions of playing our casino.
    -development of strategies aimed at gaining of unfair winnings
    – other types of cheating
    Your account was closed by the decision of our managers, unfortunately we cannot change it 01:23:17 am

    User 01:24:06 am

    I was down by about 2 BTC when I asked to withdraw. I must be a terrible “cheater”
    This is going all over the internet. You are a scam site.
    How exactly does one cheat at an online casino anyway. That’s ridiculous. 01:26:57 am

    Support Agent 3 01:27:52 am

    Sorry, your account was closed by the decision of our managers, we cannot reopen it unfortunately
    Sorry, is there anything else I can help you with? 01:28:00 am

    User 01:28:39 am

    You haven’t helped me at all. You have stolen my money and not told me specifically why my account was closed.
    You should not work for Betchan because it is a fraudulent website.

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